Americans with Disabilities Act Complaints accepted by U.S. Department of Justice's Civil Rights Division

950 Pennsylvania Avenue Northwest, Civil Rights Division, Washington, DC 20530

Eligibility

Those who think they have been discriminated against in violation of the Americans with Disability Act.

Hours

Website only. 24 hours daily.

(800) 514-0301

Voice

https://www.ada.gov/filing_complaint.htm

Application process

Visit website or send a letter to: U. S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, NW 950 Pennsylvania Avenue, NW Washington, DC 20530

Fees

None.

Service area

Description

Investigates complaints alleging disability discrimination against a state or local government or a public accommodation (private business including, for example, a restaurant, doctor's office, retail store, hotel, etc. ). A complaint can be filed online or by mail. Those unable to write because of their disability and are unable to submit a complaint online, by mail, or facsimile, the Department can scribe the complaint by phone or, for individuals who communicate by American Sign Language, by videophone.

What's Here

Government Complaints/Government Ombudsman Offices Accessibility Related Standards/Legislation Compliance

Providing organization

U.S. Department of Justice's Civil Rights Division

Provides assistance and information regarding the Americans with Disabilities Act. Investigates violations of the act.