Health Facility Complaints offered by Washington State Department of Health's Quality Assurance Division

Health Facility Complaints offered by Washington State Department of Health's Quality Assurance Division

Investigates complaints concerning any of the facilities and agencies licensed and inspected by the Department of Health:   - Hospitals - Ambulatory surgical facilities - Child birth centers - Home health agencies - Behavioral health agencies - Behavioral health treatment facilities Does not have the authority to invoke or enforce criminal or civil penalties. Authority is limited to taking action against a health care facility license. Not able to deny, modify or suspend a license which can result in the facility having to close.

Physical Address

111 Israel Road Southeast, Tumwater, WA 98501

Hours

M-F, 8am-5pm.

Application process

Fill out a complaint form online or call.   Provide as much information as possible to help resolve your complaint.   Also print the form, complete and send to Complaint Intake, PO Box 47857, Olympia WA, 98504-7857.

Fee

None.

Eligibility

Anyone having knowledge about a violation in a health care facility can make a complaint: family member, friend, facility staff member, physician.

Service area

WA

Agency info

Washington State Department of Health

Works to protect and improve the health of people in Washington state.