Virtual Care offered by MultiCare
Virtual Care offered by MultiCare
Provides treatment via computer, smartphone or tablet to diagnose and treat minor medical concerns, such as colds, sore throat, UTIs, sports injuries, skin issues, diarrhea & vomiting, and eye conditions. Virtual visits should not replace a relationship with a primary care provider. It is not intended to deliver continuity care or care for chronic or complex conditions. Commonly prescribed medications include antibiotics when indicated, allergy medications, anti-nausea medications, and various skin creams or ointments. Does not prescribe narcotic medications, anti-anxiety medications or anti-depressant medications. Visits typically last about 15 minutes. A summary of the visit will be delivered to the email address that the user provided when they set up their account. All MultiCare locations are connected to its electronic health record system. This means that any MultiCare provider has access to established patients' medical information to better coordinate care.
Physical Address
Hours
Video visit: 24 hours daily. E-visit: M-F, 8am-8pm Sa Su, 9am-6pm.
Voice
Application process
Visit website to create an account. Smart phone or tablet users will need to download the mobile app. Does not offer appointments, but the wait time to be connected to a doctor is typically less than five minutes. Once a user has been seen by one of the doctors, they may add her or him to their "favorite doctors list. " Then the user may request them directly for another visit, as long as they are on shift.
Fee
$49 per visit for a video visit. $25 per visit for an e-visit. Accepts payment by credit card, debit card, or Health Savings Account (HSA) card. The fee will be refunded if an in-person visit is required to reach a diagnosis.
Eligibility
Video Visit Anyone located in Washington who has access to a personal computer, laptop, tablet or smartphone with a webcam. At the beginning of the virtual visit, the provider determines whether the health concern is appropriate for care. Users must have: - A computer with a webcam and the Chrome Internet browser or - A mobile device with a camera and the Doctor On Demand mobile app installed (available for both Apple and Android devices). E-Visit Access to the internet
Service area
WA
Agency info
MultiCare's Outpatient Clinics
Provides health care services for area residents who have a minor illness or injury, need assistance with a chronic illness or need a routine health exam or immunization.