Emergency Bill Assistance Program offered by Seattle City Light

Emergency Bill Assistance Program offered by Seattle City Light

At the risk of shutoff or behind on your electricity bill? If you have received an urgent or final shutoff notice OR have a past due balance of $250 or more, and meet the below income eligibility requirements, our Emergency Bill Assistance Program can help. Eligible customers may receive up to $660 per calendar year in emergency assistance to reduce their past-due balances. Households with children under the age of 18 may be eligible for up to $1320 in assistance per calendar year. More information is located here: https://seattle.gov/city-light/residential-services/billing-information/bill-assistance-programs

Physical Address

700 5th Avenue, 4th Floor Lobby Entrance, Seattle, WA 98104

Hours

M-F, 7:30am-6pm.

Application process

Apply online or call for more information.

Fee

None.

Eligibility

Seattle City Light customers only, whether inside or outside Seattle. Household income at or below 80% SMI.   Must be the primary utility account holder.   If you are unsure about your income eligibility, documents needed or how to access please contact.

Languages

Interpreter services

Agency info

Seattle City Light

Provides Emergency Bill Assistance to help low-income customers pay emergency (past-due) electric bills. Refers City Light customers in need of additional utility assistance to the Utility Discount Program and/or Project SHARE.