Emergency Bill Assistance Program offered by Seattle City Light

Emergency Bill Assistance Program offered by Seattle City Light

At the risk of shutoff or behind on your electricity bill? If you have received an urgent or final shutoff notice OR have a past due balance of $250 or more, and meet the below income eligibility requirements, our Emergency Bill Assistance Program can help. Eligible customers may receive up to $710 per calendar year in emergency assistance to reduce their past-due balances. Households with children under the age of 18 may be eligible for up to $1420 in assistance per calendar year.

Physical Address

700 5th Avenue, 4th Floor Lobby Entrance, Seattle Municipal Tower, Seattle, WA 98104

Transportation

Located in downtown Seattle on 5th Ave between Columbia & Cherry Streets. Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.

Hours

M-F, 7:30am-6pm.

Application process

Apply online or call for more information.

Fee

None.

Eligibility

Seattle City Light customers only, whether inside or outside Seattle. Household income at or below 80% SMI.   Must be the primary utility account holder.   If you are unsure about your income eligibility, documents needed or how to access please contact.

Languages

Interpreter services

Service area

98057
98199
98188
98178
98177
98168
98166
98155
98148
98146
98144
98136
98134
98133
98126
98125
98122
98121
98119
98118
98117
98116
98115
98112
98109
98108
98107
98106
98105
98104
98103
98102
98101

Agency info

Seattle City Light

Provides Emergency Bill Assistance to help low-income customers pay emergency (past-due) electric bills. Refers City Light customers in need of additional utility assistance to the Utility Discount Program and/or Project SHARE.