Emergency Bill Assistance Program offered by Seattle City Light

Emergency Bill Assistance Program offered by Seattle City Light

At the risk of shutoff or behind on your electricity bill? If you have received an urgent or final shutoff notice OR have a past due balance of $250 or more, and meet the below income eligibility requirements, our Emergency Bill Assistance Program can help. Eligible customers may receive up to $660 per calendar year in emergency assistance to reduce their past-due balances. Households with children under the age of 18 may be eligible for up to $1320 in assistance per calendar year. More information is located here: https://seattle.gov/city-light/residential-services/billing-information/bill-assistance-programs

Physical Address

700 5th Avenue, 4th Floor Lobby Entrance, Seattle, WA 98104

Hours

M-F, 7:30am-6pm.

Application process

Apply online or call for more information.

Fee

None.

Eligibility

Seattle City Light customers only, whether inside or outside Seattle. Household income at or below 80% SMI.   Must be the primary utility account holder.   If you are unsure about your income eligibility, documents needed or how to access please contact.

Languages

Interpreter services

Service area

98119 98117 98115 98101 98102 98103 98104 98105 98106 98107 98108 98109 98111 98112 98113 98114 98116 98118 98121 98122 98124 98125 98126 98129 98131 98132 98133 98134 98136 98138 98144 98145 98146 98148 98151 98154 98155 98158 98160 98161 98164 98166 98168 98170 98171 98174 98177 98178 98181 98185 98188 98190 98191 98195 98198 98199

Agency info

Seattle City Light

Provides Emergency Bill Assistance to help low-income customers pay emergency (past-due) electric bills. Refers City Light customers in need of additional utility assistance to the Utility Discount Program and/or Project SHARE.