Managed Plan Member Services offered at Wellpoint
705 5th Avenue South, Seattle, WA 98104
Interpreter services
Call for more information and services. To enroll in this plan or to see if you are eligible, visit the website.
None.
WA
Description
Member Services Line - Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. - Helps members change to a different primary care doctor within the Wellpoint network. - Explains what services are covered under a member's plan. - Lists what prescriptions are covered under a member's plan. - Offers information about disease management support and education services. - Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan. - Replaces a lost or stolen ID card. Nurses Line - Answers health-related questions. - Can help reach a doctor after-hours or set up an urgent care appointment.
Providing organization
Wellpoint
Provides Medicaid managed care insurance coverage (aka WA Apple Health) to eligible residents of Washington state. Also provides Medicaid recipients with behavioral or physical health issues non-tangible person-centered supportive services to connect to and maintain employment and housing.