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Managed Plan Member Services offered at Coordinated Care

1145 Broadway, Suite 500, Tacoma, WA 98402

Members of a Coordinated Care managed care plan. Washington state residents who are at or below 138% of the Federal Poverty Level may be eligible for this plan if they are not eligible for Medicare.
Member Services: M-F, 8am-5pm. Nurses Line: 24 hours daily.
(877) 644-4613

Voice - Member Services/Nurses Line

https://www.coordinatedcarehealth.com
[email protected]

Interpreter services

Call or visit website for more information and services. To enroll in this plan or to see if you are eligible, visit wahealthplanfinder.org.

None for Medicaid; low-cost or no-cost for Ambetter.

WA

Description

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Coordinated Care network or Ambetter from Coordinated Care. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Providing organization

Coordinated Care

Provides Medicaid managed care insurance coverage to eligible residents of Washington state. Also has plans available on marketplace. Serves all foster care, out-of-home placement and youth in adoptive services in Washington state.