Residential customers living in a single family residence within Seattle city limits who have income at or below 80% of the State Median Income.   Residents living in duplexes, multi-family apartments and commercial properties are not eligible. Account must be in the primary applicant's name. Households that already qualify for low-income energy assistance programs. Water bill assistance is available once every 12 months; income eligible households with children under age 18 may receive two pledges in a 12-month period.

M-F, 7:30am-6pm.