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Managed Plan Member Services offered by Community Health Plan of Washington

1111 3rd Avenue, Suite 400, Seattle, WA 98101

Near the intersection of 3rd Ave and Seneca St in downtown Seattle. Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.

Members of a Community Health Plan of Washington managed care plan. Washington state residents who are at or below 138% of the Federal Poverty Level may be eligible for this plan if they are not eligible for Medicare. Does not serve residents of the following counties: Clallam, Jefferson, Grays Harbor, Mason, Kitsap, Pacific, Wahkiakum, Cowlitz, Lewis, Thurston, Pierce, Okanogan, Chelan, Douglas, Grant. For those in Skamania, enrollment in managed care is not mandatory.
M-F, 8am-5pm.
(800) 440-1561

Voice - Member Services

https://www.chpw.org
[email protected]

Interpreter services

Call or visit website for more information and services. To enroll in this plan or to see if you are eligible, visit wahealthplanfinder.org.

None.

WA

Description

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Community Health Plan of Washington network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Providing organization

Community Health Plan of Washington

Provides Medicaid managed care insurance coverage to eligible residents of Washington state.