Provides financial assistance to income-eligible households to help with heating and other energy bills. There are two types of funding available: - Low-income Home Energy Assistance Program (LIHEAP), which can assist with heating costs, including electricity, gas, wood, oil, or propane. - State Home Energy Assistance Program (SHEAP) may be available for clients not eligible for LIHEAP. SHEAP is an electric benefit only. PSE HELP can assist Puget Sound Energy residential customers with gas and electric bills in addition to LIHEAP/SHEAP assistance. Once an appointment is scheduled, applicants should contact their utility company with their appointment confirmation number. In most cases, the utility company can put a hold on their account once the applicant has a confirmed energy assistance appointment. To prepare for their appointment, applicants can go to hopelink.org/energy to get information on eligibility and required documentation. The scheduling webpage also has a link to check or cancel an existing appointment. If clients do not have internet access, they can call the scheduling line to check or cancel their appointment, or to listen to eligibility and required documentation. Clients with questions not answered on the website or the Appointment and Information Line can email [email protected] or call their local Hopelink main office number during office hours. LIHEAP eligible clients without home cooling access may receive a one-time air conditioning unit delivered directly to their home by indicating their interest/need during their appointment or application. FAQ : - On average, appointments are scheduled for four-six weeks from the day the appointment is set. - Qualified applicants will have a fixed amount paid to the utility company depending on housing type, household income and energy use.

Provides financial assistance to income-eligible households to help with heating and other energy bills. There are two types of funding available: - Low-income Home Energy Assistance Program (LIHEAP), which can assist with heating costs, including electricity, gas, wood, oil, or propane. - State Home Energy Assistance Program (SHEAP) may be available for clients not eligible for LIHEAP. SHEAP is an electric benefit only. PSE HELP can assist Puget Sound Energy residential customers with gas and electric bills in addition to LIHEAP/SHEAP assistance. Once an appointment is scheduled, applicants should contact their utility company with their appointment confirmation number. In most cases, the utility company can put a hold on their account once the applicant has a confirmed energy assistance appointment. To prepare for their appointment, applicants can go to hopelink.org/energy to get information on eligibility and required documentation. The scheduling webpage also has a link to check or cancel an existing appointment. If clients do not have internet access, they can call the scheduling line to check or cancel their appointment, or to listen to eligibility and required documentation. Clients with questions not answered on the website or the Appointment and Information Line can email [email protected] or call their local Hopelink main office number during office hours. LIHEAP eligible clients without home cooling access may receive a one-time air conditioning unit delivered directly to their home by indicating their interest/need during their appointment or application. FAQ : - On average, appointments are scheduled for four-six weeks from the day the appointment is set. - Qualified applicants will have a fixed amount paid to the utility company depending on housing type, household income and energy use.

Provides financial assistance to income-eligible households to help with heating and other energy bills. There are two types of funding available: - Low-income Home Energy Assistance Program (LIHEAP), which can assist with heating costs, including electricity, gas, wood, oil, or propane. - State Home Energy Assistance Program (SHEAP) may be available for clients not eligible for LIHEAP. SHEAP is an electric benefit only. PSE HELP can assist Puget Sound Energy residential customers with gas and electric bills in addition to LIHEAP/SHEAP assistance. Once an appointment is scheduled, applicants should contact their utility company with their appointment confirmation number. In most cases, the utility company can put a hold on their account once the applicant has a confirmed energy assistance appointment. To prepare for their appointment, applicants can go to hopelink.org/energy to get information on eligibility and required documentation. The scheduling webpage also has a link to check or cancel an existing appointment. If clients do not have internet access, they can call the scheduling line to check or cancel their appointment, or to listen to eligibility and required documentation. Clients with questions not answered on the website or the Appointment and Information Line can email [email protected] or call their local Hopelink main office number during office hours. LIHEAP eligible clients without home cooling access may receive a one-time air conditioning unit delivered directly to their home by indicating their interest/need during their appointment or application. FAQ : - On average, appointments are scheduled for four-six weeks from the day the appointment is set. - Qualified applicants will have a fixed amount paid to the utility company depending on housing type, household income and energy use.

Provides financial assistance to income-eligible households to help with heating and other energy bills. There are two types of funding available: - Low-income Home Energy Assistance Program (LIHEAP), which can assist with heating costs, including electricity, gas, wood, oil, or propane. - State Home Energy Assistance Program (SHEAP) may be available for clients not eligible for LIHEAP. SHEAP is an electric benefit only. PSE HELP can assist Puget Sound Energy residential customers with gas and electric bills in addition to LIHEAP/SHEAP assistance. Once an appointment is scheduled, applicants should contact their utility company with their appointment confirmation number. In most cases, the utility company can put a hold on their account once the applicant has a confirmed energy assistance appointment. To prepare for their appointment, applicants can go to hopelink.org/energy to get information on eligibility and required documentation. The scheduling webpage also has a link to check or cancel an existing appointment. If clients do not have internet access, they can call the scheduling line to check or cancel their appointment, or to listen to eligibility and required documentation. Clients with questions not answered on the website or the Appointment and Information Line can email [email protected] or call their local Hopelink main office number during office hours. LIHEAP eligible clients without home cooling access may receive a one-time air conditioning unit delivered directly to their home by indicating their interest/need during their appointment or application. FAQ : - On average, appointments are scheduled for four-six weeks from the day the appointment is set. - Qualified applicants will have a fixed amount paid to the utility company depending on housing type, household income and energy use.

Provides financial assistance to income-eligible households to help with heating and other energy bills. There are two types of funding available: - Low-income Home Energy Assistance Program (LIHEAP), which can assist with heating costs, including electricity, gas, wood, oil, or propane. - State Home Energy Assistance Program (SHEAP) may be available for clients not eligible for LIHEAP. SHEAP is an electric benefit only. PSE HELP can assist Puget Sound Energy residential customers with gas and electric bills in addition to LIHEAP/SHEAP assistance. Once an appointment is scheduled, applicants should contact their utility company with their appointment confirmation number. In most cases, the utility company can put a hold on their account once the applicant has a confirmed energy assistance appointment. To prepare for their appointment, applicants can go to hopelink.org/energy to get information on eligibility and required documentation. The scheduling webpage also has a link to check or cancel an existing appointment. If clients do not have internet access, they can call the scheduling line to check or cancel their appointment, or to listen to eligibility and required documentation. Clients with questions not answered on the website or the Appointment and Information Line can email [email protected] or call their local Hopelink main office number during office hours. LIHEAP eligible clients without home cooling access may receive a one-time air conditioning unit delivered directly to their home by indicating their interest/need during their appointment or application. FAQ : - On average, appointments are scheduled for four-six weeks from the day the appointment is set. - Qualified applicants will have a fixed amount paid to the utility company depending on housing type, household income and energy use.