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Access Paratransit Transportation offered by King County Metro Transit's Accessible Services at Customer Service Office
Riders who have been found eligible can call to request Access rides from one to seven days in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
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Disability Related Transportation
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Crisis Response Hotline offered by Safe Place
Offers access to immediate help and safety for youth ages 12-17 in crisis. A youth may call the hotline or visit a facility displaying the Safe Place sign to request help, such as reconnecting with a parent/guardian or finding shelter.
Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.
Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.
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Transportation for Endangered People
Youth Shelters
Runaway/Homeless Youth Helplines
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Access Paratransit Certification offered by King County Metro Transit's Accessible Services at Customer Service Office
Access Transportation provides transportation using lift-equipped vans for people whose disability prevents independent navigation of lift equipped regular public transit bus services; rides must be requested in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
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Disability Related Transportation
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Medicaid Transportation in Snohomish County offered by Hopelink Transportation
Pays for and arranges non-emergency transportation to Medicaid-covered services for Snohomish County residents only; call in advance for reservations, bus passes or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
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Non-Emergency Medical Transportation
Bus Fare
Gas Money
Disability Related Transportation
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Medicaid Transportation in King County offered by Hopelink Transportation
Pays for and arranges non-emergency transportation to Medicaid-covered services for King County residents only; call in advance for reservations, bus passes or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
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Non-Emergency Medical Transportation
Disability Related Transportation
Gas Money
Bus Fare
Supportive Services offered by Catholic Community Services' Volunteer Services
Volunteers provide light housekeeping, meal preparation, laundry, yard work and transportation to low-income seniors and people with disabilities. Request 7-10 days in advance for transportation; other services may take longer; provided based on volunteer availability.
Helps low-income elders and adults with chronic illnesses or disabilities remain independent in their homes.
Matches volunteers to provide companionship, light housework, and other simple chores.
Assists with everyday household chores such as vacuuming, laundry, grocery shopping and yard work.
Drives and carpools seniors and adults with disabilities to doctor’s appointments, the grocery store, the pharmacy, and other important locations.
Drivers are able to wait until appointment is over for return trip.
Phone Buddies provide older adults with support through a weekly phone call.
Services are provided based on volunteer availability and calls are returned in the order in which they are received.
All volunteers are carefully screened with three references and a Washington State Patrol background check.
Due to the high number of requests and limited number of volunteers, may be unable to offer services to all callers.
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Telephone Reassurance
General Yard Work
In Home Meal Preparation
Errand Running/Shopping Assistance
Senior Ride Programs
Housekeeping Assistance
Friendly Visiting
Disability Related Transportation
Community Van offered by Hopelink Transportation
Provides customized options for getting around when bus service can’t meet needs in Duvall, Carnation, Shoreline and Lake Forest Park. Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability.
Provides trip coordination for the Shoreline-Lake Forest Park and Duvall-Carnation Community Vans in partnership with King County Metro.
Community vans provide residents with customized options for getting around when bus service can’t meet their needs.
Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability. They can travel anywhere within a two-hour destination.
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Rural Area Public Transit Services
Transportation Services offered by Sound Transit
Provides regional bus service between King, Snohomish and Pierce counties; operates Link light rail in King County and Sounder commuter rail between Lakewood-Seattle and Everett-Seattle.
Provides regional bus service between King, Pierce and Snohomish counties.
Operates Link light rail as well as a commuter rail service between Lakewood and Seattle, and between Everett and Seattle.
Transit service is fully accessible for wheelchairs, scooters and strollers.
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Local Rail Services
Local Bus Transit Services
Customer Information Office offered by King County Metro Transit
Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility.
Provides callers with information about bus schedules, routes, fares and trip planning.
Receives and reviews recommendations, comments, complaints and suggestions about Metro services.
Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys.
Provides information about Park and Ride locations throughout the Puget Sound region.
Night Stop
Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.
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Transit Customer Service Centers
Park and Ride Facilities
Local Bus Transit Services
Travel Directions/Trip Planning
Bus Transportation System Complaints
Metro Flex offered by King County Metro Transit
Offers an on-demand neighborhood transit service by providing rides within Delridge, Issaquah, Juanita, Kent, Northshore, Othello, Rainier Beach, Renton Highlands, Sammamish, Skyway, South Park, and Tukwila. Costs the same as a Metro bus ticket. Call or use mobile app.
Offers an on-demand neighborhood transit service by providing rides within multiple King County neighborhoods. Riders are transported in minivans.
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General Paratransit/Community Ride Programs
Local Bus Transit Services
Community Service Officers offered at Burien Police Department
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Responds to non-criminal incidents and provide public safety related community service.
Connects victims and people in need with resources.
Community Service Officers are the unarmed section of the police department; they will not respond to calls involving weapons or violent behavior.
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Spouse/Intimate Partner Abuse Prevention
Transportation for Endangered People
Missing Persons Location Assistance
Downtown Circulator Bus offered by Solid Ground's Transportation Program
Provides rides for people living downtown on low incomes and those who access health and human services in the downtown Seattle area. No card or other identification will be needed to ride.
Provides rides for people living downtown on low incomes and those who access health and human services in the downtown Seattle area.
No card or other identification is needed to ride.
The rides are available via a 20-person circulator bus.
T wo buses stop at one of seven stops on the 4½ mile route about every 30 minutes.
The stops were selected to maximize access to social service agencies in the downtown area.
Stop #1: 9th & Alder
Stop #2: 4th & Yesler (adverse weather stop is 1st and Yesler)
Stop #3: 1st & Marion
Stop #4: 1st & Pine
Stop #5: 1st & Bell
Stop #6: 9th & Virginia
Stop #7: Boren & Seneca
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Local Bus Transit Services
Community Center Van offered by Kirkland Parks & Community Services' Peter Kirk Community Center
Provides transportation to and from the community center, to medical and other essential appointments, and grocery shopping for Kirkland residents ages 50 and older. Must be eligible for or applying for King County Metro Access.
Provides transportation to and from the community center, medical appointments, food pantry, and grocery shopping.
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Non-Emergency Medical Transportation
Senior Ride Programs
Snoqualmie Valley Transportation offered by Mt Si Senior Center
Provides transportation to and from the senior center and for health and shopping needs of seniors; volunteer transportation is also available. Also provides Valley Shuttle for Snoqualmie Valley residents ages 13 and older.
Provides transportation by the center's shuttle to and from the center and for health and shopping trips for seniors. Services are available to the general public. Reservations are required for door-to-door service.
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Local Bus Transit Services
Senior Center Bus Services
Senior Ride Programs
Care Van offered by Rainier Foothills Wellness Foundation
Provides non-emergency transportation to local hospitals, pharmacies or medical offices including physicians, dentists, optometrists, chiropractors, and therapists. Must live in service area with an appointment in the service area.
Provides rides to anyone needing non-emergency transportation to the local hospital, pharmacies or local medical offices including physicians, dentists, optometrists, chiropractors and therapists.
Van has a hydraulic lift for large wheelchairs.
Children under 16 must be accompanied by an adult.
The van is not equipped with car seats. If a car seat is required for a young passenger, the parent must supply the car seat.
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Non-Emergency Medical Transportation
Domestic Violence and Gender Based Violence Advocacy Services (Yeha:wi Services) offered at Mother Nation
Provides direct advocacy for native women during life emergencies. Can provide transportation, housing and legal support.
Advocates for and supports Native women during emergencies. Services include the following:
- Emergency transportation for victims of domestic violence
- Safety Planning
- Public benefit application assistance
- Advocacy with Indian Child Welfare, Domestic Violence Court, Tribal Courts.
- Flexible financial assistance.
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Domestic Violence Support Groups
Native American/Tribal Law
Domestic/Family Violence Legal Services
Spouse/Intimate Partner Abuse Prevention
Transportation for Endangered People
Native American General Assistance
Non-Emergency Medical Air Transportation offered by Angel Flight West
Provides non-emergency medical transport to far-off medical treatment, domestic violence and human trafficking relocation, assistance for military personnel, and disaster response.
Arranges air travel through donated flights. Missions flown include
- Non-emergency transport to far-off medical treatment
- Domestic violence and human trafficking relocation
- Assistance for military personnel
- Disaster response
- Compassion-related reasons, including but not limited to travel to visit or provide care for a critically ill family member
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Non-Emergency Medical Transportation
Mercy Transportation
Air Fare
Transportation for Endangered People
Temporary Post Disaster Transportation
Dial-A-Ride-Transit (DART) offered by King County Metro Transit at Customer Service
Provides both fixed and limited variable-routing transit services in King County Metro vans; route times vary; make reservation two hours to 30 days in advance.
Offers variable routing in some areas within King County.
By using vans that can operate off regular routes to pick up and drop off passengers within a defined service area, DART service may allow residents to arrange for transit service closer to a location.
DART does not go door to door. It operates on a fixed schedule, but one that has more flexibility than regular Metro Transit buses. Days and hours of service vary by route.
Provides both fixed and limited variable-routing transit services to the following areas:
- Mercer Island - Route 204 and 630
- Duval, Redmond - Route 224
- Highline Medical Center - Route 631
- Des Moines Marina District, Angle Lake Route 635
- West Seattle - Route 773
- Federal Way - Route 901 and Route 903
- Enumclaw, Black Diamond, Maple Valley, Renton - Route 907
- Kent East Hill - Route 914
- Auburn, Enumclaw - Route 915
- Algona-Pacific - Route 917
- Redmond, Kingsgate - Route 930
- Fairwood, Valley Medical Center, Southcenter - Route 906
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Local Bus Transit Services
Hyde Shuttle offered by Sound Generations
Provides door-to-door van transportation for seniors or people with disabilities to hot meal programs, medical appointments, senior centers, grocery stores and other local destinations. Requires three-day advance notice.
Door-to-door van program transports older adults and people with disabilities to:
- Neighborhood hot meal programs
- Medical appointments
- Senior centers
- Grocery stores
- Other local destinations.
Provides older adults and people with disabilities with an opportunity to socialize with others and stay active within their communities. Hyde Shuttles only travel inside their local service area. For example, the Renton Hyde Shuttle operates only within the city limits of Renton. Client would have to set 2 appointments for an outing. One for pick up and one for drop off. Vans sanitized daily.
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Disability Related Transportation
Senior Ride Programs
Medical Transportation offered at American Medical Response Ambulance
EMERGENCIES SHOULD CONTACT 911. Provides transportation to hospitals for people who prefer to ride in a private ambulance rather than in a fire department aid car. Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
EMERGENCIES SHOULD CONTACT 911.
Provides basic and advanced non-emergent ambulance transportation.
Transportation can be scheduled in advance or called without notice.
Emergency Medical Technicians (EMTs) drive ambulances equipped with basic life support.
Critical Care Transport (CCT), ambulances staffed by nurses, are available for patients who need monitoring and medicated IVs.
Bariatric ambulance is available for patients over 300 pounds.
Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
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Non-Emergency Medical Transportation
Ambulance Services
Home Free Program offered by National Runaway Safeline
Provides free Greyhound bus tickets to runaways returning home. Serves youth ages 12-20. A runaway report must have been filed for youth who are ages 18 and younger.
In partnership with Greyhound Lines, Inc., NRS helps reunite qualified runaway youth ages 12-21 with their families, or alternate living arrangement through a free bus ticket home. Youth must call to start the process.
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Homeless Family Reunification Services
Transportation for Endangered People
Return to Point of Origin
Taxi Scrip Program offered by King County Metro Transit's Accessible Services at Customer Service Office
Low-income King County residents ages 18 to 64 with a qualifying disability or low-income residents ages 65+ may buy scrip at a 50% discount to use for taxi rides.
Eligible low-income customers may buy scrip at a 50% discount to use for taxi rides.
Customers can buy up to eight $10 books of taxi scrip each month for $5 each.
Taxi scrip is currently accepted by A1 Taxi and Yellow Cab.
If accepted, rider pays meter fare with scrip.
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Senior Ride Programs
Taxi Fare
Bike Repair 101 offered by Bike Works at Hudson Site
Offers a program teaching the basics of bike repair to adults. Those who complete at least 3 sessions in the 6 week program will earn their own bike.
Offers a program teaching the basics of bike repair. Participants will learn how to fix flats, overhaul bearing systems, and adjust gears & brakes, working on bikes provided by Bike Works.
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Local Bicycle Transportation
Patient Travel Help offered by Mercy Medical Angels
Provides free, non-emergency medical transportation for on-going or critical treatment. Assistance includes gas cards as well as bus, train or airfare. Additionally covers the cost of one non-medical attendant if the doctor finds it medically necessary.
Provides free, non-emergency medical transportation for on-going or critical treatment that is not local. Assistance includes gas cards as well as bus, train or airfare. Additionally covers the cost of one non-medical attendant if the doctor finds it medically necessary.
Commercial Airline Tickets
Provides charitable, need-based commercial airline assistance for patients and one medically-necessary escort.
The patient must:
- Be able to sit on their own once they are in the seat.
- Require little or no medical attention.
- Be able to transfer out of their wheelchair into their seat on the aircraft with little or no assistance (they cannot have someone literally pick them up and sit them in the seat).
- If the patient requires oxygen, some airlines may provide it during the flight. Otherwise, the patient must have a portable oxygen concentrator (POC) approved by the FAA or the airlines. Commercial airlines require no less than 48 hours advance notice to prepare for the equipment needed. The patient is responsible for making these arrangements and paying any travel fees associated with the oxygen.
Ground Transportation
Patients are provided with gas cards, or commercial bus or Amtrak tickets to medically related treatment. These trips are for non-local medical care more than 50 miles away. Gas cards are also available for multiple trips to local treatment.
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Mercy Transportation
Non-Emergency Medical Transportation
Transportation offered by Disabled American Veterans' Washington Service Office
Provides limited transportation to medical services at the Veterans Administration Hospital. Appointments are required one week in advance. Veterans can bring an escort or service animal (dog only) with a doctor's note.
Provides limited transportation to medical services at the Veterans Administration Hospital.
Appointments are required one week in advance.
Veterans can bring an escort or service animal (dog only) with a doctor's note.
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Non-Emergency Medical Transportation
