Offers access to immediate help and safety for youth ages 12-17 in crisis. A youth may call the hotline or visit a facility displaying the Safe Place sign to request help, such as reconnecting with a parent/guardian or finding shelter.
Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.
Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.
Access Transportation provides transportation using lift-equipped vans for people whose disability prevents independent navigation of lift equipped regular public transit bus services; rides must be requested in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Pays for and arranges non-emergency transportation to Medicaid-covered services for Snohomish County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
Pays for and arranges non-emergency transportation to Medicaid-covered services for King County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
Riders who have been found eligible can call to request Access rides from one to seven days in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Provides a safe and easy way to use on-demand ride-sharing services like Uber and Lyft from a cell phone or landline. Offers notification texts to family members.
Offers a safe and easy way to use on-demand ridesharing services including Uber, from a cell phone or landline.
No smartphone required.
Rides can be paid for by friends or family members.
Also provides the option for family members/caregivers/friends to receive travel status text notifications about the rider.
Client can set up automatic rides for fixed medical appointments.
During periods of higher demand, the price may fluctuate, however the price rate of the ride is given before ride is ordered.
Often it will only take five minutes for demand to return to normal.
Call representatives can also provide fare estimates.
When matched with a driver, rider will be given their name, car type and license plate number.
Will also provide the estimated time of arrival (ETA) and give an automated call once the driver has arrived.
Vehicles are not lift-equipped, but drivers can help load the car or transport mobility equipment if portable.
Riders should be able to transfer from a wheelchair to a seat without assistance.
Offers a circulating shuttle bus with a route serving Downtown Kent and the Kent East Hill neighborhood. Board at designated stops or call to schedule a pickup.
Offers a circulating shuttle bus with a route serving Downtown Kent and the Kent East Hill neighborhood. Buses arrive each half-hour in the downtown area and each hour on the East Hill. Shuttles can take reservations to leave the route to make special pick-ups. Drivers are trained to help passengers with their bags, wheelchairs, or other accessories. Shuttle is a joint effort of King County Metro Transit, the city of Kent, and Hopelink.
Provides transportation to and from the community center, to medical and other essential appointments, and grocery shopping for Kirkland residents ages 50 and older. Must be eligible for or applying for King County Metro Access.
Provides transportation to and from the community center, medical appointments, food pantry, and grocery shopping.
Provides regional bus service between King, Snohomish and Pierce counties; operates Link light rail in King County and Sounder commuter rail between Lakewood-Seattle and Everett-Seattle.
Provides regional bus service between King, Pierce and Snohomish counties.
Operates Link light rail as well as a commuter rail service between Lakewood and Seattle, and between Everett and Seattle.
Transit service is fully accessible for wheelchairs, scooters and strollers.
Volunteers provide light housekeeping, meal preparation, laundry, yard work and transportation to low-income seniors and people with disabilities. Request 7-10 days in advance for transportation; other services may take longer; provided based on volunteer availability.
Helps low-income elders and adults with chronic illnesses or disabilities remain independent in their homes.
Matches volunteers to provide companionship, light housework, and other simple chores.
Assists with everyday household chores such as vacuuming, laundry, grocery shopping and yard work.
Drives and carpools seniors and adults with disabilities to doctor’s appointments, the grocery store, the pharmacy, and other important locations.
Drivers are able to wait until appointment is over for return trip.
Phone Buddies provide older adults with support through a weekly phone call.
Services are provided based on volunteer availability and calls are returned in the order in which they are received.
All volunteers are carefully screened with three references and a Washington State Patrol background check.
Due to the high number of requests and limited number of volunteers, may be unable to offer services to all callers.
Provides customized options for getting around when bus service can’t meet needs in Duvall, Carnation, Shoreline, and Lake Forest Park. Vans are operated by Metro-approved volunteer drivers and are subject to volunteer availability.
Provides trip coordination for the Shoreline-Lake Forest Park and Duvall-Carnation Community Vans in partnership with King County Metro.
Community vans provide residents with customized options for getting around when bus service can’t meet their needs.
Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability. They can travel anywhere within a two-hour destination.
EMERGENCIES SHOULD CONTACT 911. Provides transportation to hospitals for people who prefer to ride in a private ambulance rather than in a fire department aid car. Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
EMERGENCIES SHOULD CONTACT 911.
Provides basic and advanced non-emergent ambulance transportation.
Transportation can be scheduled in advance or called without notice.
Emergency Medical Technicians (EMTs) drive ambulances equipped with basic life support.
Critical Care Transport (CCT), ambulances staffed by nurses, are available for patients who need monitoring and medicated IVs.
Bariatric ambulance is available for patients over 300 pounds.
Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).
Offers a circulating shuttle bus with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Offers a circulating shuttle bus in partnership with Hopelink with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Riders in the Gregory Heights neighborhood will additionally be able to take advantage of both scheduled marked stops as well as a flexible service allowing them to call ahead to request a pick-up or drop-off.
The vehicles can accommodate up to two wheelchairs and space for two bicycles.
Provides financial assistance to children with cancer and their families. Transportation fund covers transportation expenses such as mileage, airfare and lodging when a child needs to stay near the hospital for treatment. Emergency Fund provides $300/year in assistance.
Provides financial assistance to children with cancer and their families through a Transportation Assistance Fund and an Emergency Assistance Fund.
Transportation Assistance Fund:
Covers transportation expenses such as mileage, airfare and lodging when a child needs to stay near the hospital for treatment and nonprofit lodging is unavailable.
Emergency Assistance Fund:
Provides $300/year in emergency assistance to families who have a child that has been inpatient or away from home for 15 consecutive days within the past three months. Assistance may be used for mortgage, rent, utility payments, childcare, health insurance premiums, car expenses, or treatment-related expenses (e.g., meals away from home, prescriptions, and parking). Subject to change depending on available funding.
Provides door-to-door van transportation for seniors or people with disabilities to hot meal programs, medical appointments, senior centers, grocery stores and other local destinations. Requires three-day advance notice.
Door-to-door van program transports older adults and people with disabilities to:
- Neighborhood hot meal programs
- Medical appointments
- Senior centers
- Grocery stores
- Other local destinations.
Provides older adults and people with disabilities with an opportunity to socialize with others and stay active within their communities. Hyde Shuttles only travel inside their local service area. For example, the Renton Hyde Shuttle operates only within the city limits of Renton. Client would have to set 2 appointments for an outing. One for pick up and one for drop off. Vans sanitized daily.
Provides low-income youth, adults and families with a commuter bike and safety accessories.
Offers marginalized, low-income adults, youth and families a bike so they can have access to successful year-round bicycle transportation. Also provides participants with quality bicycle safety information.
Provides non-emergency transportation to local hospitals, pharmacies or medical offices including physicians, dentists, optometrists, chiropractors, and therapists. Must live in service area with an appointment in the service area.
Provides rides to anyone needing non-emergency transportation to the local hospital, pharmacies or local medical offices including physicians, dentists, optometrists, chiropractors and therapists.
Van has a hydraulic lift for large wheelchairs.
Children under 16 must be accompanied by an adult.
The van is not equipped with car seats. If a car seat is required for a young passenger, the parent must supply the car seat.
Provides transportation to and from the senior center and for health and shopping needs of seniors; volunteer transportation is also available. Also provides Valley Shuttle for Snoqualmie Valley residents ages 13 and older.
Provides transportation by the center's shuttle to and from the center and for health and shopping trips for seniors. Services are available to the general public. Reservations are required for door-to-door service.
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Provides conflict resolutions in non-violent situations, victim assistance, referrals, and information on social services.
Community Service Officers are the unarmed section of the police department; they will not respond to situations involving weapons or violent behavior.
Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility.
Provides callers with information about bus schedules, routes, fares and trip planning.
Receives and reviews recommendations, comments, complaints and suggestions about Metro services.
Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys.
Provides information about Park and Ride locations throughout the Puget Sound region.
Night Stop
Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.
Provides ferry transportation for cars and passengers between various locations throughout the Puget Sound.
Provides ferry transportation for cars and passengers between various Puget Sound locations.
Ferry routes are the following:
- Seattle-Bremerton
- Seattle-Bainbridge Island
- Fauntleroy-Vashon-Southworth
- Edmonds-Kingston
- Mukilteo-Clinton
- Port Townsend-Coupeville
- Point Defiance-Tahlequah
- Anacortes-San Juan Islands
- Anacortes-Sidney, BC
Other ferry systems in Puget Sound include:
- Alaska Marine Highway System: (800) 642-0066
- Victoria Clipper: (206) 448-5000
- British Columbia Ferry System: (206) 441-6865
- Port Orchard-Bremerton Ferry: (360) 876-2300
- Pierce County Ferries, Tacoma: (253) 581-6290
- Lummi Island Ferry, Bellingham: (360) 676-6863
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Provides transportation in emergency situations, including child abuse and domestic violence.
Offers crisis intervention for victims of domestic violence, and assists them in locating shelter.
Handles runaway cases and incidents of abuse and neglect.
Community Service Officers are the unarmed section of the police department; they will not respond to situations involving weapons or violent behavior.
Provides direct advocacy for native women during life emergencies. Can provide transportation, housing and legal support.
Advocates for and supports Native women during emergencies. Services include the following:
- Emergency transportation for victims of domestic violence
- Safety Planning
- Public benefit application assistance
- Advocacy with Indian Child Welfare, Domestic Violence Court, Tribal Courts.
- Flexible financial assistance.
Provides both fixed and limited variable-routing transit services in King County Metro vans; route times vary; make reservation two hours to 30 days in advance.
Offers variable routing in some areas within King County.
By using vans that can operate off regular routes to pick up and drop off passengers within a defined service area, DART service may allow residents to arrange for transit service closer to a location.
DART does not go door to door. It operates on a fixed schedule, but one that has more flexibility than regular Metro Transit buses. Days and hours of service vary by route.
Provides both fixed and limited variable-routing transit services to the following areas:
- Mercer Island - Route 204 and 630
- Duval, Redmond - Route 224
- Highline Medical Center - Route 631
- Des Moines Marina District, Angle Lake Route 635
- West Seattle - Route 773
- Federal Way - Route 901 and Route 903
- Enumclaw, Black Diamond, Maple Valley, Renton - Route 907
- Kent East Hill - Route 914
- Auburn, Enumclaw - Route 915
- Algona-Pacific - Route 917
- Redmond, Kingsgate - Route 930
- Fairwood, Valley Medical Center, Southcenter - Route 906