Pays for and arranges non-emergency transportation to Medicaid-covered services for King County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
Riders who have been found eligible can call to request Access rides from one to seven days in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Access Transportation provides transportation using lift-equipped vans for people whose disability prevents independent navigation of lift equipped regular public transit bus services; rides must be requested in advance.
Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services.
Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance.
Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route.
Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates.
Inter-county trips are available to/from neighboring counties within each county’s service areas.
Offers access to immediate help and safety for youth ages 12-17 in crisis. A youth may call the hotline or visit a facility displaying the Safe Place sign to request help, such as reconnecting with a parent/guardian or finding shelter.
Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.
Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.
Pays for and arranges non-emergency transportation to Medicaid-covered services for Snohomish County residents only; call in advance for reservations, bus passes, or reimbursement.
Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.
Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.
Reimbursement includes gas cards at $. 35 per mile.
No ambulance service is provided.
Does not cover prescription pick-up.
Offers an on-demand neighborhood transit service by providing rides within Delridge, Issaquah, Juanita, Kent, Northshore, Othello, Rainier Beach, Renton Highlands, Sammamish, Skyway, South Park, and Tukwila. Costs the same as a Metro bus ticket. Call or use mobile app.
Offers an on-demand neighborhood transit service by providing rides within multiple King County neighborhoods. Riders are transported in minivans.
Provides a safe and easy way to use on-demand ride-sharing services like Uber and Lyft from a cell phone or landline. Offers notification texts to family members.
Offers a safe and easy way to use on-demand ridesharing services including Uber, from a cell phone or landline.
No smartphone required.
Rides can be paid for by friends or family members.
Also provides the option for family members/caregivers/friends to receive travel status text notifications about the rider.
Client can set up automatic rides for fixed medical appointments.
During periods of higher demand, the price may fluctuate, however the price rate of the ride is given before ride is ordered.
Often it will only take five minutes for demand to return to normal.
Call representatives can also provide fare estimates.
When matched with a driver, rider will be given their name, car type and license plate number.
Will also provide the estimated time of arrival (ETA) and give an automated call once the driver has arrived.
Vehicles are not lift-equipped, but drivers can help load the car or transport mobility equipment if portable.
Riders should be able to transfer from a wheelchair to a seat without assistance.
Offers a program teaching the basics of bike repair to adults. Those who complete at least 3 sessions in the 6 week program will earn their own bike.
Offers a program teaching the basics of bike repair. Participants will learn how to fix flats, overhaul bearing systems, and adjust gears & brakes, working on bikes provided by Bike Works.
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Provides transportation in emergency situations, including child abuse and domestic violence.
Offers crisis intervention for victims of domestic violence, and assists them in locating shelter.
Handles runaway cases and incidents of abuse and neglect.
Community Service Officers are the unarmed section of the police department; they will not respond to situations involving weapons or violent behavior.
Provides free Greyhound bus tickets to runaways returning home. Serves youth ages 12-20. A runaway report must have been filed for youth who are ages 18 and younger.
In partnership with Greyhound Lines, Inc., NRS helps reunite qualified runaway youth ages 12-21 with their families, or alternate living arrangement through a free bus ticket home. Youth must call to start the process.
Provides low-income youth, adults and families with a commuter bike and safety accessories.
Offers marginalized, low-income adults, youth and families a bike so they can have access to successful year-round bicycle transportation. Also provides participants with quality bicycle safety information.
Provides ferry transportation for cars and passengers between various locations throughout the Puget Sound.
Provides ferry transportation for cars and passengers between various Puget Sound locations.
Ferry routes are the following:
- Seattle-Bremerton
- Seattle-Bainbridge Island
- Fauntleroy-Vashon-Southworth
- Edmonds-Kingston
- Mukilteo-Clinton
- Port Townsend-Coupeville
- Point Defiance-Tahlequah
- Anacortes-San Juan Islands
- Anacortes-Sidney, BC
Other ferry systems in Puget Sound include:
- Alaska Marine Highway System: (800) 642-0066
- Victoria Clipper: (206) 448-5000
- British Columbia Ferry System: (206) 441-6865
- Port Orchard-Bremerton Ferry: (360) 876-2300
- Pierce County Ferries, Tacoma: (253) 581-6290
- Lummi Island Ferry, Bellingham: (360) 676-6863
Non emergency transport for people in wheelchairs, stretchers or who are ambulatory, to and from doctor's appointments and more.
Non-emergency specialty transportation for any occasion.
• Hospital and facility discharges
• Doctor appointments
• Home visits and special occasions
• Holidays
We cover all of King and Snohomish Counties, including Seattle, Everett, Ballard, Bothell, Edmonds, Kirkland, Lynnwood, Mill Creek, North Seattle, Redmond and Shoreline.
Financial assistance to help stay housed, gain or retain employment, support educational goals leading to employment, or meet basic needs. Intended for emergent or one-time situations.
The Resource Access Team is a multifunctional customer service team within the Department of Community and Human Services that will serve as a centralized information and resource referral system, making it easier for residents of King County to access the services they need. The Resource Access Team aims to help residents connect to resources, navigate services, or bridge short-term financial gaps.
The Resource Access Team may provide financial assistance to King County residents to help them gain or retain employment, support educational goals leading to employment, or meet basic needs, including but not limited to food, healthcare, shelter, childcare, transportation and safety. Resource Access Financial Assistance is intended for emergent or one-time situations and not intended for recurrent or regular needs.
The Resource Access Team does not provide rental assistance.
Offers a circulating shuttle bus with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Offers a circulating shuttle bus in partnership with Hopelink with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center.
Riders in the Gregory Heights neighborhood will additionally be able to take advantage of both scheduled marked stops as well as a flexible service allowing them to call ahead to request a pick-up or drop-off.
The vehicles can accommodate up to two wheelchairs and space for two bicycles.
Provides direct advocacy for native women during life emergencies. Can provide transportation, housing and legal support.
Advocates for and supports Native women during emergencies. Services include the following:
- Emergency transportation for victims of domestic violence
- Safety Planning
- Public benefit application assistance
- Advocacy with Indian Child Welfare, Domestic Violence Court, Tribal Courts.
- Flexible financial assistance.
Provides transportation by Senior Center van within Enumclaw area for adults ages 55 and older or those with disabilities who live within van service boundary area.
Provides transportation to the Senior Center and some in-town errands. A map of the transportation service area is available upon request. Rural Van service is available to and from the center only within Enumclaw rural boundaries.
Provides free transportation through volunteers to adults 60 and older, for errands such as grocery shopping and medical appointments.
Volunteers drive seniors to essential destinations for:
- Health services
- Grocery shopping
- To prevent social isolation
As volunteers are available, destinations may also include:
- Beauty or barber shop
- Recreation or socialization beyond what is necessary to prevent social isolation
- Errands such as post-office, bank, attorney, veterinarian, gym.
If necessary, volunteers provide door-through-the-door service and may also provide escort service for errands/shopping as needed (to help those with visual impairments navigate through the supermarket, for example). Transportation to appointments outside the greater Issaquah/Sammamish may be limited.
Provides transportation in emergency situations. Offers crisis intervention for DV victims. Handles runaway cases. CSOs are unarmed - they will not respond to situations involving weapons or violent behavior.
Provides conflict resolutions in non-violent situations, victim assistance, referrals, and information on social services.
Community Service Officers are the unarmed section of the police department; they will not respond to situations involving weapons or violent behavior.
Provides customized options for getting around when bus service can’t meet needs in Duvall, Carnation, Shoreline, and Lake Forest Park. Vans are operated by Metro-approved volunteer drivers and are subject to volunteer availability.
Provides trip coordination for the Shoreline-Lake Forest Park and Duvall-Carnation Community Vans in partnership with King County Metro.
Community vans provide residents with customized options for getting around when bus service can’t meet their needs.
Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability. They can travel anywhere within a two-hour destination.
Provides non-emergency medical transport to far-off medical treatment, domestic violence and human trafficking relocation, assistance for military personnel, and disaster response.
Arranges air travel through donated flights. Missions flown include
- Non-emergency transport to far-off medical treatment
- Domestic violence and human trafficking relocation
- Assistance for military personnel
- Disaster response
- Compassion-related reasons, including but not limited to travel to visit or provide care for a critically ill family member
Offers an 8-week after-school program for youth ages 9-17 to practice their skills on bikes to repair and give back to the community.
After the community service hours have been met, youth can pick out their own bike.
Offers an 8-week after-school program for youth to practice their skills on bikes we repair and give back to the community.
When they have worked enough hours of community service on the bikes we fix up and donate, they can pick out and fix up their own bike, bike parts, or accessories.
Class graduates can continue to attend weekly Drop-In Earn-A-Bike hours, practice their skills and earn community service hours until they turn 18 or graduate from high school.
Earn-A-Bike Classes are offered in three tiers:
Beginning Repair:
- The basics of bike repair: Fix a flat, basic overhauls and maintenance.
- Youth can earn a BMX bike with the completion of enough community service hours.
Intermediate Repair:
- Completion of the Beginning Class is strongly recommended for this course.
- If you are 11 or older and feel qualified, please contact us for approval.
- This class covers more complex bike repair and allows youth to earn a geared bicycle.
Advanced Repair:
- Must have completed the Intermediate Class, earned a bike, and attended drop-in.
- A solid knowledge of basic bike repair is essential for this class as you will learn advanced systems.
Classes and activities are run by experienced staff who come from backgrounds of youth development, outdoor education, bicycle mechanics, and social justice.
Arranges volunteer transportation to essential healthcare appointments for adults ages 60+ with limited transportation options. Trips must be scheduled the Tuesday prior to any appointments the following week. Dependent on driver availability.
Arranges volunteer transportation services to essential healthcare appointments for older adults.
Volunteer drivers use their own vehicles to provide rides for medical, dental and nutrition appointments for those who have no transportation or who are unable to use other forms of transportation.
Volunteer drivers also act as an escort, waiting until client's appointment is complete to provide a return trip home.
Seniors living in North Bend, Snoqualmie and Fall City should contact the Mt. Si Senior Center for transportation.
All rides are dependent upon driver availability.
Low-income King County residents ages 18 to 64 with a qualifying disability or low-income residents ages 65+ may buy scrip at a 50% discount to use for taxi rides.
Eligible low-income customers may buy scrip at a 50% discount to use for taxi rides.
Customers can buy up to eight $10 books of taxi scrip each month for $5 each.
Taxi scrip is currently accepted by A1 Taxi, Farwest and Yellow Cab.
If accepted, rider pays meter fare with scrip.
Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility.
Provides callers with information about bus schedules, routes, fares and trip planning.
Receives and reviews recommendations, comments, complaints and suggestions about Metro services.
Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys.
Provides information about Park and Ride locations throughout the Puget Sound region.
Night Stop
Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.