Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.   Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.   Reimbursement includes gas cards at $. 35 per mile. No ambulance service is provided. Does not cover prescription pick-up.

Arranges transportation for trips to WA Apple Health (Medicaid)-covered services such as doctor, dentist and mental health appointments.   Types of transportation include buses, taxis, mileage reimbursement and lift vehicles.   Reimbursement includes gas cards at $. 35 per mile. No ambulance service is provided. Does not cover prescription pick-up.

Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services. Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance. Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route. Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates. Inter-county trips are available to/from neighboring counties within each county’s service areas.

Provides on call, in person and over the phone support to vulnerable youth. Works closely with existing emergency youth shelter providers including Friends of Youth, YouthCare and Cocoon House.   Current Safe Place sites include: Metro Transit buses, YMCAs of Greater Seattle and the King County Library System. A complete map of all Safe Place locations can be seen online.

Provides curb-to-curb shared ride transportation using lift-equipped vans and other accessible vehicles for individuals whose disability prevents use of the regular accessible public transit bus and light rail services. Paratransit riders who have been found eligible can request trips one to seven (1-7) days in advance. Expect trips to be shared and take as long as a regular bus ride. Also expect to be picked up a little earlier or later so other rider’s trips can be added to the route. Use Access Paratransit to go anywhere within the same service area and at the same times that the regular public transit and light rail operates. Inter-county trips are available to/from neighboring counties within each county’s service areas.

Provides callers with information about bus schedules, routes, fares and trip planning. Receives and reviews recommendations, comments, complaints and suggestions about Metro services. Maintains a lost-and-found facility for Metro transit riders. Handles lost items such as wallets, phones, purses, glasses, prescription medicines and keys. Provides information about Park and Ride locations throughout the Puget Sound region. Night Stop Riders may ask the bus driver to stop at any point along the bus route between 8pm-5am. Riders should go to the front of the bus and request this service at least a block ahead of the desired drop off point. Decision to stop is at the driver's discretion and may be declined for safety reasons. Drivers will only pick up at established bus stops. For safety purposes, riders using wheelchairs will only be dropped off at wheelchair lift-approved bus stops.

Provides ferry transportation for cars and passengers between various Puget Sound locations.   Ferry routes are the following:   -  Seattle-Bremerton -  Seattle-Bainbridge Island   -  Fauntleroy-Vashon-Southworth -  Edmonds-Kingston -  Mukilteo-Clinton -  Port Townsend-Coupeville -  Point Defiance-Tahlequah -  Anacortes-San Juan Islands -  Anacortes-Sidney, BC    Other ferry systems in Puget Sound include:   -  Alaska Marine Highway System: (800) 642-0066 -  Victoria Clipper: (206) 448-5000 -  British Columbia Ferry System: (206) 441-6865 -  Port Orchard-Bremerton Ferry: (360) 876-2300 -  Pierce County Ferries, Tacoma: (253) 581-6290 -  Lummi Island Ferry, Bellingham: (360) 676-6863

Offers a safe and easy way to use on-demand ridesharing services including Uber, from a cell phone or landline. No smartphone required. Rides can be paid for by friends or family members. Also provides the option for family members/caregivers/friends to receive travel status text notifications about the rider. Client can set up automatic rides for fixed medical appointments. During periods of higher demand, the price may fluctuate, however the price rate of the ride is given before ride is ordered. Often it will only take five minutes for demand to return to normal. Call representatives can also provide fare estimates. When matched with a driver, rider will be given their name, car type and license plate number. Will also provide the estimated time of arrival (ETA) and give an automated call once the driver has arrived. Vehicles are not lift-equipped, but drivers can help load the car or transport mobility equipment if portable. Riders should be able to transfer from a wheelchair to a seat without assistance.

Offers a circulating shuttle bus with a route serving Downtown Kent and the Kent East Hill neighborhood.  Buses arrive each half-hour in the downtown area and each hour on the East Hill. Shuttles can take reservations to leave the route to make special pick-ups. Drivers are trained to help passengers with their bags, wheelchairs, or other accessories. Shuttle is a joint effort of King County Metro Transit, the city of Kent, and Hopelink.

Non-emergency specialty transportation for any occasion. • Hospital and facility discharges • Doctor appointments • Home visits and special occasions • Holidays We cover all of King and Snohomish Counties, including Seattle, Everett, Ballard, Bothell, Edmonds, Kirkland, Lynnwood, Mill Creek, North Seattle, Redmond and Shoreline.

Offers an 8-week after-school program for youth to practice their skills on bikes we repair and give back to the community.   When they have worked enough hours of community service on the bikes we fix up and donate, they can pick out and fix up their own bike, bike parts, or accessories. Class graduates can continue to attend weekly Drop-In Earn-A-Bike hours, practice their skills and earn community service hours until they turn 18 or graduate from high school.      Earn-A-Bike Classes are offered in three tiers: Beginning Repair: -  The basics of bike repair: Fix a flat, basic overhauls and maintenance.   -  Youth can earn a BMX bike with the completion of enough community service hours. Intermediate Repair: -  Completion of the Beginning Class is strongly recommended for this course.   -   If you are 11 or older and feel qualified, please contact us for approval.  -  This class covers more complex bike repair and allows youth to earn a geared bicycle. Advanced Repair: -  Must have completed the Intermediate Class, earned a bike, and attended drop-in.   -  A solid knowledge of basic bike repair is essential for this class as you will learn advanced systems.    Classes and activities are run by experienced staff who come from backgrounds of youth development, outdoor education, bicycle mechanics, and social justice.

Helps low-income elders and adults with chronic illnesses or disabilities remain independent in their homes. Matches volunteers to provide companionship, light housework, and other simple chores. Assists with everyday household chores such as vacuuming, laundry, grocery shopping and yard work. Drives and carpools seniors and adults with disabilities to doctor’s appointments, the grocery store, the pharmacy, and other important locations. Drivers are able to wait until appointment is over for return trip. Phone Buddies provide older adults with support through a weekly phone call. Services are provided based on volunteer availability and calls are returned in the order in which they are received. All volunteers are carefully screened with three references and a Washington State Patrol background check. Due to the high number of requests and limited number of volunteers, may be unable to offer services to all callers.

Provides trip coordination for the Shoreline-Lake Forest Park and Duvall-Carnation Community Vans in partnership with King County Metro. Community vans provide residents with customized options for getting around when bus service can’t meet their needs. Vans are driven by Metro approved volunteer drivers and are dependent on volunteer availability. They can travel anywhere within a two-hour destination.

Provides transportation in emergency situations, including child abuse and domestic violence. Offers crisis intervention for victims of domestic violence, and assists them in locating shelter. Handles runaway cases and incidents of abuse and neglect.   Community Service Officers are the unarmed section of the police department; they will not respond to situations involving weapons or violent behavior.

Provides financial assistance to children with cancer and their families through a Transportation Assistance Fund and an Emergency Assistance Fund. Transportation Assistance Fund: Covers transportation expenses such as mileage, airfare and lodging when a child needs to stay near the hospital for treatment and nonprofit lodging is unavailable. Emergency Assistance Fund: Provides $300/year in emergency assistance to families who have a child that has been inpatient or away from home for 15 consecutive days within the past three months. Assistance may be used for mortgage, rent, utility payments, childcare, health insurance premiums, car expenses, or treatment-related expenses (e.g., meals away from home, prescriptions, and parking). Subject to change depending on available funding.

The Resource Access Team is a multifunctional customer service team within the Department of Community and Human Services that will serve as a centralized information and resource referral system, making it easier for residents of King County to access the services they need. The Resource Access Team aims to help residents connect to resources, navigate services, or bridge short-term financial gaps. The Resource Access Team may provide financial assistance to King County residents to help them gain or retain employment, support educational goals leading to employment, or meet basic needs, including but not limited to food, healthcare, shelter, childcare, transportation and safety. Resource Access Financial Assistance is intended for emergent or one-time situations and not intended for recurrent or regular needs. The Resource Access Team does not provide rental assistance.

Offers variable routing in some areas within King County. By using vans that can operate off regular routes to pick up and drop off passengers within a defined service area, DART service may allow residents to arrange for transit service closer to a location. DART does not go door to door. It operates on a fixed schedule, but one that has more flexibility than regular Metro Transit buses. Days and hours of service vary by route. Provides both fixed and limited variable-routing transit services to the following areas: - Mercer Island - Route 204 and 630 - Duval, Redmond - Route 224 - Highline Medical Center - Route 631 - Des Moines Marina District, Angle Lake Route 635 -  West Seattle - Route 773 -  Federal Way - Route 901 and Route 903 -  Enumclaw, Black Diamond, Maple Valley, Renton - Route 907 -  Kent East Hill - Route 914  -  Auburn, Enumclaw - Route 915   -  Algona-Pacific - Route 917   -  Redmond, Kingsgate - Route 930   -  Fairwood, Valley Medical Center, Southcenter - Route 906

Arranges air travel through donated flights. Missions flown include - Non-emergency transport to far-off medical treatment - Domestic violence and human trafficking relocation - Assistance for military personnel - Disaster response - Compassion-related reasons, including but not limited to travel to visit or provide care for a critically ill family member

Provides rides to anyone needing non-emergency transportation to the local hospital, pharmacies or local medical offices including physicians, dentists, optometrists, chiropractors and therapists. Van has a hydraulic lift for large wheelchairs.   Children under 16 must be accompanied by an adult.   The van is not equipped with car seats. If a car seat is required for a young passenger, the parent must supply the car seat.

Provides transportation by the center's shuttle to and from the center and for health and shopping trips for seniors. Services are available to the general public. Reservations are required for door-to-door service.

Advocates for and supports Native women during emergencies. Services include the following: - Emergency transportation for victims of domestic violence - Safety Planning - Public benefit application assistance - Advocacy with Indian Child Welfare, Domestic Violence Court, Tribal Courts. - Flexible financial assistance.

Offers a circulating shuttle bus in partnership with Hopelink with a route linking Burien Transit Center to destinations such as Gregory Heights, Seahurst and Highline Medical Center. Riders in the Gregory Heights neighborhood will additionally be able to take advantage of both scheduled marked stops as well as a flexible service allowing them to call ahead to request a pick-up or drop-off. The vehicles can accommodate up to two wheelchairs and space for two bicycles.

Door-to-door van program transports older adults and people with disabilities to: - Neighborhood hot meal programs - Medical appointments - Senior centers - Grocery stores - Other local destinations.   Provides older adults and people with disabilities with an opportunity to socialize with others and stay active within their communities.  Hyde Shuttles only travel inside their local service area. For example, the Renton Hyde Shuttle operates only within the city limits of Renton. Client would have to set 2 appointments for an outing. One for pick up and one for drop off. Vans sanitized daily.

Offers marginalized, low-income adults, youth and families a bike so they can have access to successful year-round bicycle transportation. Also provides participants with quality bicycle safety information.

EMERGENCIES SHOULD CONTACT 911. Provides basic and advanced non-emergent ambulance transportation.   Transportation can be scheduled in advance or called without notice.   Emergency Medical Technicians (EMTs) drive ambulances equipped with basic life support. Critical Care Transport (CCT), ambulances staffed by nurses, are available for patients who need monitoring and medicated IVs.   Bariatric ambulance is available for patients over 300 pounds. Only provides post-surgery transportation with contracted hospitals (Swedish, Harborview, UW).