Investigates complaints about health professionals. Responds to reports involving fees or insurance claims if there appears to be fraud involved. Authority is limited to taking corrective action against a credential. For a health professional, violations of law fall into the following three categories: -  Mental or Physical Condition: This condition involves the mental or physical inability of a health care provider to practice with reasonable skill and safety. -  Unprofessional Conduct: This is a term used to describe conduct, acts or conditions that are considered by law to be unprofessional in this state. -  Unlicensed Practice: This category applies to any circumstance involving a person or facility that practices health care but doesn't have a valid Washington credential.