Provides a way for people to report a variety of issues identified within the City of Federal Way. App can be used to report issues not limited to: - Street maintenance - Downed trees - Abandoned shopping carts - Graffiti Users can upload pictures and select appropriate categories, and add comments. Residents can also track the status of reports they or other members of the community have submitted.

Takes complaints and investigates situations that include: - Accumulation of junk and debris - Clearing or grading without permits - Construction without a permit - Dangerous or open-to-entry buildings - Illegally placed mobile homes or factory-assembled structures - Irresponsible or hazardous development - Livestock infractions - Open wells and other hazardous conditions - Operation of an illegal business - Storage of junk cars - Zoning code infractions Investigates possible code violations.    Operates a 24-hour telephone hotline for reports of serious violations of environmental laws during off hours. The hotline allows staff to react and halt damage.

Enforces land use regulations within the city of Redmond's Municipal Code - Junk Vehicles on Private Property - Litter & Dumping - Noise - Fences and Deck Height - Home Businesses - Signs - Critical Areas Regulations - Tree Removal

Investigates and enforces violations to Shoreline's Municipal Code. Complaints include -  Graffiti -  Accumulation of refuse, trash, junk, and debris   -  Inoperative, abandoned, vehicles on private property -  Conditions of an existing structure that constitutes a clear and present danger to the public   -  Building Code violations (building, plumbing, electrical, mechanical, etc. ), including construction or change of occupants without the required permits   -  Minimal standards for safe, sanitary and habitable housing   -  Violations for structures (such as use and building without permits), and land use requirements   -  Signs, including signs in the public right of way, failure to have required permits, illegal inflatable displays, balloons and pennants, advertisement flyers and portable A-Boards   -  Illegal dumping of oils and other hazardous materials into storm drains   -  Encroachments in the public right of way (basketball goals, skateboard ramps)   -  Overgrown foliage blocking stop signs, impeding sight of driveways or making corners dangerous -  Zoning or occupancy issues   -  Business License and home occupation issues   Cannot take action on behalf of one behalf of one citizen against another. Also cannot enforce a neighborhood homeowners association covenants, codes and or restrictions.

Provides education and investigates complaints regarding solid waste (garbage, illegal dumping) and rat infestations. Provides education and response to household hazards and business waste calls/questions. For more information on indoor mold, visit www.kingcounty.gov/healthServices/health/ehs/toxic/IndoorAir.aspx and www.epa.gov/mold/moldresources. html.