Provides substantive information to East African parents to help them understand the US school system, connect with their local schools, and support their children in succeeding academically.  Includes a parents' forum to engage more parents on a regular basis.

Provides case management, support, and access to social services, increases parental involvement in their children's education and improves the academic achievement of at-risk students. Activities to accomplish the program goals vary from school to school, including parent education, family focused interventions, crisis support and referral to appropriate social service agencies. Family support workers assist low-income families with referrals to medical and dental services.   Program available on-site at many elementary schools in Seattle Public Schools.   However, since not all schools have an on-site worker, Family Support Workers serve the remaining schools on an as needed basis.

Helps resolve disputes, complaints and conflict between families and schools through facilitation.   Acts as a confidential, neutral third party not associated with the public school system.   Promotes school-family partnerships and provides information about the education system and referrals to education-related resources.   Helps parents concerned about a child being bullied at school.   Provides workshops and presentations and publishes materials designed to help families understand and navigate the K-12 education system.   Publications can be downloaded from the website or mailed.   Publications are translated into several languages.   The Education Ombudsman does not help with issues regarding:   -  Elected officials (such as school board members)   -  Private schools   -  Private organizations or businesses   -  Preschools, colleges and universities   Does not have the authority to force a school or school district to take a specific course of action and cannot discipline or terminate school or school district employees.   Does not provide legal advice or services.

Provides substantive information to East African parents to help them understand the US school system, connect with their local schools, and support their children in succeeding academically.  Includes a parents' forum to engage more parents on a regular basis.

Offers a program for high school students in Seattle that includes job readiness, academic success, career exploration and internships. Youth attend workshops, field trips, campus tours and work on community projects. YJRT works with high school students and their parents/guardians. Parent/guardians concentrate on understanding the local public school system (grading, attendance and graduation requirements), parenting techniques and financial literacy. Supports participants with their transition to the United States and, students to find their path towards a self-sustaining livable wage career.