Provides free, unbiased and confidential help with Medicare and health care choices through bilingual staff and SHIBA volunteers. - Assesses client’s health care coverage needs - Determines general eligibility for health care coverage programs - Evaluate and compare Medicare plans - Assists with Medicare enrollment. Collects and report potential Medicare fraud complaints, ensuring that Medicare beneficiaries are protected from fraudulent activities related to Medicare.

Provides counseling and information on health and wellbeing, financial assistance programs and health insurance issues. Makes referrals to other agencies and programs. Collects and reports possible fraud complaints. No legal services are provided.

Helps Medicare beneficiaries exercise their right to high-quality health care and assists with quality of care complaints such as helping to    - File a complaint about the quality of care received under Medicare   - Appeal a notice that you will be discharged from the hospital   - Appeal a notice that skilled services from a non-hospital provider will be stopped   Information on website is available in multiple languages.

Provides counseling and information on health insurance issues such as -  Assessing health care coverage needs -  Determining general eligibility for health care coverage programs -  Evaluating and compare health insurance plans and programs -  Providing enrollment help with Medicare -  Speaking with 1-800 MEDICARE on clients' behalf -  Making referrals to other agencies and programs -  Collecting and reporting possible fraud complaints   No legal services are provided.

Provides counseling and information on Medicare health insurance issues such as the following: -  Assessing health care coverage needs -  Determining general eligibility for health care coverage programs -  Evaluating and comparing health insurance plans and programs -  Providing enrollment help with Medicare -  Speaking with 1-800 MEDICARE on clients' behalf -  Making referrals to other agencies and programs -  Collecting and reporting possible fraud complaints   No legal services are provided.

Provides counseling and information on health insurance issues such as -  Assessing health care coverage needs -  Determining general eligibility for health care coverage programs -  Evaluating and compare health insurance plans and programs -  Providing enrollment help with Medicare