Operates a statewide, toll-free telephone line providing screening for the Basic Food program (i.e. food stamps) and the supplemental nutrition program for Women, Infants and Children (WIC) as well as referrals to food pantries and summer meal sites. Helps clients who are enrolled in the Basic Food program submit paperwork for their six-month and annual reviews. Provides guidance on when and where clients can go to complete annual interview with DSHS, what documents may be needed for verification, and explains options for in-person versus over-the-phone services. Can also provide guidance on how to cancel their out-of-state food benefits. Provides referrals to locations of the Summer Meals Program. Also provides similar information via the website. Website includes a "Benefit Finder" for determining eligibility and applying for food programs.

Case managers provide assistance in accessing basic and emergency resources, naturalization assistance, individual ESL instruction, public benefits application procedures. Provides Obama Healthcare and WA Apple Health ( Medicaid) health advocacy. Assists clients in applying for unemployment benefits and SNAP/EBT. Intensive case management services assist immigrants and refugees in overcoming barriers to self-sufficiency that are caused by difficulty in accessing and appropriately utilizing the health and human service systems. Home visits are available.

Offers support in applying for the state's Basic Food program.  Determines if the Basic Food benefits are appropriate. Helps complete applications for benefits to receive immediate food assistance and reviews information sent from DSHS.  Helps applicants gather the required documentation.  Cannot determine final eligibility.

Offers support in applying for the state's Basic Food program.   Determines if the Basic Food benefits are appropriate, helps complete applications for benefits to receive immediate food assistance and reviews information sent from DSHS. Helps applicants gather the required documentation.   ReWA case managers cannot determine final eligibility; it's up to DSHS staff to determine client eligibility for the program.

Offers support in applying for the state's Basic Food program.   Determines if the Basic Food benefits are appropriate, helps complete applications for benefits to receive immediate food assistance and reviews information sent from DSHS. Helps applicants gather the required documentation.   ReWA case managers cannot determine final eligibility; it's up to DSHS staff to determine client eligibility for the program.

Offers free and confidential information, direct assistance and advocacy to individuals and families who speak Russian or Chinese languages and have limited English language skills. Helps people to navigate systems, find resources, learn about programs and connect to their community. Services include, but are not limited to the following: - Help with basic needs such as health care, food stamp, housing, financial security benefits, transportation, etc. - Sign up ESL and assistance in naturalization application - Assistance with children’s school issues - Signing up for social and recreational activities - Child care resources and school system – Informational and educational workshops All services provided are confidential.

System Navigation helps families and individuals navigate resources and applications at the local, state and federal level with Spanish language access. SERVICES WE CAN PROVIDE Bill Assistance Navigation: PSE Utility Discount Enrollment, SCL Utility Discount Enrollment Housing: Mediation planning & Tenant Rights Workshops, Housing navigation & guidance Government Programs: SNAP, DSHS, Disability, SSI, Unemployment Translation/Interpretation support - i.e., Medical Charity Application, Records Request for Police Reports, Motor vehicle claim for damages (initial report only) Transportation: Bus Tickets distribution (Adult & RRFP), ORCA Lift referral, Access KCM, Parking Permits, Disabled Parking Pass, Residential Disabled Request Form, Car registration FAQs