System Navigation helps families and individuals navigate resources and applications at the local, state and federal level with Spanish language access.
SERVICES WE CAN PROVIDE 
Bill Assistance Navigation: PSE Utility Discount Enrollment, SCL Utility Discount Enrollment
Housing: Mediation planning & Tenant Rights Workshops, Housing navigation & guidance
Government Programs:  SNAP, DSHS, Disability, SSI, Unemployment 
Translation/Interpretation support - i.e., Medical Charity Application, Records Request for Police Reports, Motor vehicle claim for damages (initial report only) 
Transportation: Bus Tickets distribution (Adult & RRFP), ORCA Lift referral, Access KCM, Parking Permits, Disabled Parking Pass, Residential Disabled Request Form, Car registration FAQs

Resource and Systems Navigation offered at Villa Comunitaria

Offers classes on various subjects including ESL and computer literacy. Helps fill out applications for state and local benefits. Assists with finding housing.

Programs that provide cash or tokens for individuals who have no personal means of transportation and are unable to use public transportation (or a taxi service) for necessary local travel without assistance with the fare. Also included are programs that provide bus fare for people who need to travel out of town (e.g., for a funeral) but do not have the means to do so.

Bus Fare

Social Security offices that accept applications and determine eligibility for the Social Security Disability Insurance (SSDI) program; and reinstate individuals who have lost their SSDI benefits due to incarceration, institutionalization, noncompliance or other reasons. Also included are other programs that help people prepare and file Social Security Disability Insurance applications and/or are authorized to do eligibility determinations for the program.

Social Security Disability Insurance Applications

Programs that assign a staff member to assist people who are looking for housing to survey the available residences and to choose and obtain the most suitable option.

Housing Search Assistance

Programs that help people obtain, complete and/or file official forms, certificates, documents, applications or other paperwork that is required to apply for benefits or services, initiate or respond to legal action or to officially handle or document the occurrence of a transaction; that help people acquire copies of official documents on file elsewhere; or that review legal documentation an individual has received to help explain its meaning.

Certificates/Forms Assistance

Programs that issue plates, decals or other special devices which allow people who have disabilities to park in designated spaces in public areas or in front of their homes, to park for unlimited periods of time in time limit zones and/or to park in metered parking areas without paying fees. The permits may not apply to commercial loading zones, bus zones, red zones and no parking zones.

Disability Parking Permits

County or state offices that accept Food Stamp applications, determine eligibility for the Food Stamp program and allotments, and issue Food Stamp EBT cards which are presented at the grocery checkout counter when purchasing food. Certified households receive their EBT card and instructions for setting up a PIN number within 30 days of the date their application was filed. Expedited food stamps are available within seven days for people who are in an emergency situation and whose income and spendable resources for that month are within specified limits. Also included are other programs that help people prepare and file Food Stamp/SNAP applications and/or are authorized to do eligibility determinations for the program.

Food Stamps/SNAP Applications

Programs that issue placards, special bumper stickers or other insignias which enable people who live in posted areas to park their personal vehicles on the streets during controlled hours. Individuals with permits must still obey all other parking restrictions (e.g., red curb zones or street cleaning restrictions). Residential permit parking limits outside parking in residential neighborhoods that are impacted by parking demand generated by nearby businesses, schools, hospitals and other similar sources. Short term visitor's permits may also be available for guests of residents.

Residential Parking Permits

Programs that provide assistance for people who are having difficulty understanding and/or obtaining the full benefits to which they are entitled by law through their state Unemployment Insurance program. The programs may help people understand the eligibility criteria for unemployment insurance benefits, the benefits provided by the program, and the rights of beneficiaries; provide consultation and advice; help them complete unemployment application forms; negotiate on their behalf with unemployment insurance benefits staff; prepare a written appeal; and/or represent them in administrative hearings or judicial litigation. Included are organizations that offer a range of advocacy services as well as legal aid programs which offer more formalized legal assistance.

Unemployment Insurance Benefits Assistance

Social Security offices that accept applications and determine eligibility for the Supplemental Security Income (SSI) program; and reinstate individuals who have lost their SSI benefits due to incarceration, institutionalization, noncompliance or other reasons. Also included are other programs that help people prepare and file SSI applications and/or are authorized to do eligibility determinations for the program.

SSI Applications

Programs that offer opportunities for non-English-speaking and limited-English-speaking adults to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English is the primary language. Also included are programs that provide English language instruction for younger people.