Services are provided by trained professional mediators who volunteer their time. Services include: - Face-to-face mediation - Conflict coaching for problems - Some simple negotiation over the telephone TYPES OF PROBLEMS THE CENTER WILL HANDLE: - Neighborhood problems (noise, pets, parking, lawn & garden, property line problems and other nuisances) - Landlord-tenant issues (deposits, repairs, damages, eviction prevention due to COVID, etc. ) - Real estate or personal property - Foreclosure mediation - Business consumer problems (faulty merchandise, refunds, exchanges, etc. ) - Employer/employee grievances - School problems involving faculty or administration, students or parents - Family issues such as problems related to divorce and parenting plans - Other domestic problems not involving violence, restraining orders, or other factors that require professional intervention or assistance. TYPES OF PROBLEMS NOT HANDLED: - Any problem requiring legal assistance, such as filing lawsuits, criminal defenses, will preparation, etc. - Issues involving drug/alcohol abuse, domestic violence, abuse to children, or issues where one or more parties fears abuse - Problems where a party cannot speak adequately on their own behalf, although can work with clients who have a case manager. All clients must be able to keep agreements made

Provides information on landlord-tenant laws and legal rights and options for tenants with immediate housing problems, including eviction. One-on-one counseling is available. Assists in organizing groups of tenants to bring about landlord compliance with the Landlord/Tenant Act and existing housing codes. Provides community education on tenant issues, advocates for tenants' rights and offers referrals for rent assistance. Does not provide legal counsel, but does provide referrals to appropriate counsel.

Provides crisis resolution through giving strategic advice and negotiating to resolve a dispute or obtain items or services for the client. Also assists with information and resources. Types of problems include: - Money/Benefits - Housing - Employment - Health care - Consumer - Relationships - Bureaucracy Cannot give legal advice or direct cash assistance and cannot promise a particular outcome.

Provides MEDIATION services only. Does NOT mediate dissolutions (divorce) or child custody matters. Does NOT offer any legal advice. Parties voluntarily negotiate the settlement of their disputes with an impartial third party. The parties decide the outcome of the mediation, rather than a judge or arbitrator. The mediator serves to guide the process, mediators are second- and third-year law students under the supervision of law faculty. Typical mediation cases include: - Buyer/Seller - Real Estate Issues - Consumer/Business - Co-workers - Employer/Employee - Housemates/Roommates - Landlord/Tenant - Neighbors - Student/Staff - General Civil Litigation

- Offers free legal assistance to low-income tenants involved in residential eviction court proceedings. Legal assistants interview tenants and attorneys review all relevant documents. - Attorneys will represent in court and to resolve filed eviction lawsuit; attorneys will also negotiate with the landlord and represent the tenant. - Attorneys are unable to assist with evictions from emergency shelters or residential care facilities (such as nursing homes). Attorneys may assist those being evicted from permanent, transitional, and manufactured (mobile home) housing. - Drop-in child care provided by the Children's Home Society at the Regional Justice Center for parents while they appear in court.

Investigates and enforces housing and zoning codes.  Representatives will contact landlords and instruct them to make needed repairs.  Complaints regarding health and sanitation, public nuisance, junk vehicles, and abatement of dangerous buildings also handled. Referrals made when appropriate.

Provides free 45-minute to 1-hour appointments with an attorney for advice on civil legal issues such as: consumer, finance/debt, employment, housing, benefits. Appointments are required. Clinics are currently telephonic. Attorneys at the clinic are not able to provide representation.

Provides free civil legal services for youth and young adults between ages 12-24 who are experiencing homelessness or housing instability.

Department of Construction and Inspections (SDCI) housing and zoning inspectors respond to complaints about:   -  Minimum housing standards -  Land use violations -  Shorelines -  "Just cause" eviction -  Vacant and unfit buildings -  Lock-outs -  Rent increases without proper notice -  Landlord or property manager retaliation -  Landlord or property manager entering a unit without both notice and consent -  Prohibiting tenant organizing -  Landlord or property manager harassment Health and safety are the department's first priorities for investigation and resolution of reported violations.    Health concerns include tenant complaints about conditions that may cause mold in rental units, such as excessive moisture. Seattle’s Housing and Building Maintenance Code (HBMC) contains requirements designed to keep building occupants dry and warm. In a building maintained in compliance with code requirements, all components of the building including foundation, roof, walls and windows are reasonably weather tight, watertight and damp-free.   SDCI conducts inspections of the property named in the complaint and contacts the landlord. SDCI sets a time frame for voluntary resolution.   Code compliance specialists will take cases that violate housing codes, and will require rescission of bad eviction notices and correction of unsafe or unpermitted housing conditions. The law department will eventually sue violators if necessary. Also performs investigations of illegal evictions.   New enforcement for leases entered into after 1/15/17. Refer if: -  The landlord requires security deposit/nonrefundable move-in fees that are more than first month's rent   -  The landlord requires nonrefundable move-in fees other than for tenant screening report, cleaning at termination of tenancy, criminal background check, or credit report   -  The landlord requires a pet deposit that is more than 25% of first month's rent or any other pet fee/rent -  The landlord refuses to enter payment plan for security deposit/nonrefundable move-in fees, pet deposit, or last month's rent -  The deposit not returned and no move-in checklist was signed by landlord and tenant at move-in -  No statement of deposit or deposit returned 21 days after tenant moved out   Advance notice may be needed for an interpreter.

Provides free, confidential and impartial coaching and negotiation help to landlords and tenants. Helps landlords and tenants negotiate alternatives to eviction, which may prevent expensive and burdensome eviction proceedings.

Assistance is available to help reduce homelessness by preventing illegal and unnecessary evictions. Assistance is provided to vulnerable tenants by focusing on negotiated resolutions that preserve tenant housing, preserve subsidies, or allow for relocation to suitable housing without the stigma of eviction. Tenants may be scheduled for an appointment with an attorney, who can provide free legal assistance ranging from self-help information to ongoing representation through negotiation with the landlord or representation in court. This service does not provide rental assistance.

Provides civil legal aid services to low-income tenants with pending eviction, subsidy terminations and requests for reasonable accommodation in King County. Tenant Law Center attorneys can assist with evictions from permanent and subsidized housing. A notice is not required Tenant Law Center can assist with: - Pending evictions for residents who have not yet received a Summons and Complaint. - Preventing Section 8 subsidy terminations for King County residents (cannot do reinstatements); must have written notice of pending subsidy termination. - Helps tenants in King County get reasonable accommodations after the initial request was denied.

Provides comprehensive rental and ownership housing counseling services, certified by the Department of Housing and Urban Development (HUD). Counseling services address topics of delinquency and landlord/tenant mediation; and financial planning and pre-purchase. Also provides general information about HUD-subsidized programs, insurance and fair housing. Additionally, offers a foreclosure prevention program that combines mortgage, reverse mortgage and pre-foreclosure counseling, stabilization loans and repayment plans, to help low-income families in danger of losing their homes. Rather than being forced into a sale by the mortgage holder and thus forfeiting their equity, program offers borrowers two alternative options: avoiding default by working through a repayment plan to stay in their home, or gaining enough time to sell their homes on their own terms. Provides foreclosure mediation services as part of the Foreclosure Fairness Program.

Offers free legal assistance to tenants involved in eviction disputes. Attorneys will offer legal advice and referrals; attorneys may also be able to negotiate with the landlord or represent the tenant.

Chinese Information and Service Center, Asian Bar Association of Washington, and Asian Counseling and Referral Service partner with the King County Bar Association to provide a free legal clinic. Pro bono attorneys work with staff and volunteer interpreters to give consultation and legal advice around family law, immigration law, landlord-tenant disputes, employment law, and other areas. As of 9/2024, most consults are virtual but in-person appointments may be available if needed (more information provided to clients during intake phone call). Call (206) 957-8544 for an appointment. Appointments are typically Tuesdays, 5:30-7:30 PM. International District Legal Clinic Chinese Information and Services Center 611 S Lane St. Seattle, WA 98144

Hosts a legal clinic specifically designed to address the needs of lesbian, gay, bisexual, and transgender individuals and couples. This clinic is run by QLaw Foundation in partnership with the King County Bar Association. The clinic is open to everyone regardless of sexual orientation or gender identity. At the clinic, an attorney will meet with clients for 30 minutes and provide individualized legal advice and information. Clinic attorneys will answer questions and provide information in a variety of areas including family law, immigration, debt and bankruptcy, divorce/dissolution, employment discrimination, and transgender legal issues.

Provides legal information and advice for the following issues depending on attorney availability:   -  Auto accidents - Birth injuries -  Consumer law - Criminal defense -  Family law -  Finance -  Immigration -  Landlord-tenant law -  Medical negligence -  Personal injury -  Property law -  Worker's rights/wage claims

Takes complaints and investigates situations that include: - Accumulation of junk and debris - Clearing or grading without permits - Construction without a permit - Dangerous or open-to-entry buildings - Illegally placed mobile homes or factory-assembled structures - Irresponsible or hazardous development - Livestock infractions - Open wells and other hazardous conditions - Operation of an illegal business - Storage of junk cars - Zoning code infractions Investigates possible code violations.    Operates a 24-hour telephone hotline for reports of serious violations of environmental laws during off hours. The hotline allows staff to react and halt damage.

Operates legal clinics providing free 30 minute consultations with an attorney at multiple locations across King County. As of 9/2024, most clinics are telephonic, but there may be limited in-person availability in Seattle and Kent. Details will be provided to clients during intake screening. Clinic attorneys can: - Determine whether the client has a legal problem - Suggest possible options - Help answer papers, summons and requests - Provide appropriate referrals Neighborhood Legal Clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately. Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.

Operates a legal clinic providing a free 30-minute consultation with an attorney (60 minutes if an interpreter or other accommodation is needed) Clinic is open to all, but particular focus is on providing culturally-informed legal services in a safe and welcoming environment to individuals who identify as African American or Black. This clinic is staffed primarily by attorneys of color. Clinic attorneys can: -  Determine whether the client has a legal problem -  Suggest possible options -  Help answer papers, summons and requests -  Provide appropriate referrals   Neighborhood Legal Clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately. Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.

Operates legal clinics providing free 30 minute consultations with an attorney. Focus is on Korean and Korean-speaking clients. Clinic attorneys can: -  Determine whether the client has a legal problem -  Suggest possible options -  Help answer papers, summons and requests -  Provide appropriate referrals   Neighborhood legal clinic attorneys may not have expertise in all areas of the law, but they will make every attempt to answer questions accurately. Attorneys CANNOT give advice on criminal legal issues or provide representation on any legal matters.

Provides tenant education to tenants only on the rights and responsibilities of both tenant and landlord. Provides tenant resources, eviction prevention resources and legal aid resource information. This is done over the phone through the Voice Message Line (see times below) Offers Rent Smart webinars and workshops, as well as one-on-one conversations via the voice message line to address rental issues. Webinar and message line services are available in English and Spanish, and translation services are available for other languages.

- Offers free legal assistance to low-income tenants involved in residential eviction court proceedings. Legal assistants interview tenants and attorneys review all relevant documents. - Attorneys will represent in court and to resolve filed eviction lawsuit; attorneys will also negotiate with the landlord and represent the tenant. - Attorneys are unable to assist with evictions from emergency shelters or residential care facilities (such as nursing homes). Attorneys may assist those being evicted from permanent, transitional, and manufactured (mobile home) housing. - Drop-in child care provided by the Children's Home Society at the Regional Justice Center for parents while they appear in court.