Provides a 24 hour crisis intervention line staffed with professionals to support people in distress.  Additionally offers in-person crisis resolution services on a walk-in basis.

Operates a crisis line with professionals available to speak with anyone experiencing a crisis due to mental illness or substance use issues. Provides assistance for those or someone they care about is : - Thinking about or talking about harming themselves or others - Thinking, talking or writing about suicide - Looking for pills, guns or other ways to harm themselves - Feeling anxious, hopeless, or desperate - Being bullied - Being verbally, physically or sexually abused - Angry or seeking revenge - Acting recklessly or involved in unsafe behavior - Increasing use of alcohol and other drugs - Avoiding friends and family - Not sleeping well or sleeping too much

Provides free and confidential emotional support to people in suicidal crisis or emotional distress. The Lifeline is comprised of a national network of over 200 local crisis centers, combining custom local care and resources with national standards and best practices. Veterans can call the hotline and press 1 to reach the Veterans Hotline and speak confidentially with a counselor through a program developed in collaboration with the Department of Veterans Affairs. American Indians and Alaska Natives can text NATIVE to 741741 to connect with someone at the Native and Strong Helpline.

Operates the primary telephone access point for all those in King County experiencing an emotional crisis.   Trained volunteer phone workers assist callers in personal crises by offering emotional support as well as community resource information and referral. A crisis may involve threats of violence, thoughts of despair or suicide, relationship troubles or any other situation which causes emotional distress.   Those not in emotional crises may also call to learn about counseling and other mental health care resources.   Connection to professional responders when needed, including: - Mobile Crisis Teams (MCT) - Designated Crisis Responders (DCR) (i.e. outreach and involuntary commitment) - Children's Crisis Outreach Response System (CCORS), a service of YMCA - Next Day Mental Health Appointments (NDA)