Operates a statewide 24-hour behavioral health help line for those dealing with issues related to substance use, problem gambling or mental health.   Assists callers in connecting to state funded mental health, problem gambling and substance use disorder treatment providers with a particular focus on providers that offer medication assisted treatment. Also assists callers in connecting with privately funded substance use disorder treatment providers.   Provides support, information, and service referrals for: - Treatment options - Substance use disorder services - Gambling treatment - Medication for Opioid Use Disorder - Harm reduction services - Recovery support groups - Immediate mental and emotional support for people while seeking treatment or in recovery - Support for family members Connects to professional services when needed, including: - Next Day Substance Use Disorder Appointments (NDAs) - Bridger Appointments to MOUD providers statewide

Provides information and referrals to appropriate social and health services in King County, such as:   Reasons to call, text, chat, or email: - Care Coordination - Civil Legal Assistance - Caregivers (unpaid) - Adults with disabilities - Domestic Violence - Education - Emergency Shelter - Emergency Personal Care - Employment - Food & Food Benefits - Financial Assistance - Healthcare & Hygiene - Housing & Shelter Assistance - Personal & Household Items - Reentry Assistance - Senior residents - Transportation - Traumatic Brain Injury - Resources for refugees - Rent assistance - Utility payment assistance - Resources for veterans, servicemembers, and their families King County 2-1-1 also:   -  Is the designated central screening and referral point for free/low-cost civil legal services -  Coordinates the Homeless Donation Service, which matches potential donors with agencies that will distribute the items to people who are homeless. Season specific referrals include: -  Free tax preparation sites -  Summer/fall drives for school supplies -  Summer meal programs for kids -  Holiday food and toy programs

Provides medical benefits for individuals and families with limited incomes. The following health care services are covered by WA Apple Health (Medicaid): -  Appointments with a doctor or health care professional for necessary care -  Medical care in an emergency -  Maternity and newborn care -  Mental health services -  Treatment for chemical or alcohol dependence -  Pediatric services, including dental and vision care -  Limited dental and vision care for adults -  Prescription medications -  Laboratory services -  Hospitalization -  Transportation to and from medical appointments, when necessary -  An interpreter for your appointment, if you do not speak English (arranged through your provider)

Maintains an institutional library at the Patricia H Clark Family Justice Center

Assists low income individuals with a range of needs including: - Wheelchairs - Medical Equipment - Mobility Equipment - Ramps to home - Hearing aids - Prostheses - Auto and van adaptations (limited to wheelchair lift, hand controls) - Braces, orthopedic shoes

Offers location as a cooling center during extreme heat.

Provides searchable, real time , detailed listings of available low and market-rate housing, including senior housing options in King County. The site also provides helpful tools such as a rent checklist, affordability calculator and links to other helpful resources. Website includes different language options.

Operates a site where U. S. residents can file their taxes online.   Also provides information about common deductions.   Software has error checkers and calculators built in to help reduce error.   Personal information is kept confidential.

Adult Protective Services (APS) investigates reports of abandonment, abuse, financial exploitation, neglect and self-neglect of vulnerable adults, and provides protective services to those residing in their own homes or in facilities. Services are voluntary and require client consent. Services or referrals may include connecting individuals to other DSHS programs, assistance with locating medical care, long term care services, legal services and other community resources. APS coordinates during investigations with other agencies such as law enforcement, mental health, prosecuting attorneys, case managers and medical professionals.

Manages state assistance programs that help participants pay for attendant care and non-care related assistance services designed to help older adults and people with disabilities remain independent.   Assistance may be provided in any of three settings:   -  Participant's home   -  Assisted living facility -  Adult family home   Community First Choice -  Provides attendant care and non-care related assistance services to older adults who would otherwise require nursing home placement    -  Program participants can choose from whom they receive care services, including hiring family members as care providers     Community Options Program Entry System (COPES) -  Generally provided to clients who are also enrolled in Community First Choice   Medicaid Personal Care -  Provides personal care services for clients who do not require nursing-home-level care   Program of All-Inclusive Care for the Elderly (PACE) -  Offers all services through one provider.   -  PACE can be funded either through Medicaid, Medicare or private-pay.     New Freedom -  Participants manage their own service plan and budget and take primary responsibility for obtaining services.   Medicaid Transformation Demonstration Medicaid Alternative Care (MAC) - Supports unpaid caregivers of Medicaid recipients over the age of 55 Targeted Supports for Older Adults (TSOA) - Supports older adults over the age of 55 who do not receive Medicaid  Participants enrolled in one of the in-home care programs may also qualify for other forms of support including assistive technology and personal emergency response systems.

Helps families and individuals connect to available resources. Resources available include housing, health insurance, child care, food assistance programs, and other kinds of services. The services available differ by area. Services are provided at eight regional hubs. Local care coordinators work with a person to help them apply for programs such as unemployment benefits, subsidized housing or child care, food assistance programs such as SNAP or WIC, Apple Health, and more.

Connects those experiencing traumatic brain injuries (and their support networks and communities) to the services and resources they need. Includes information about government benefits, medical needs, support groups, as well as employment and education supports.

Answers questions about Apple Health medical assistance programs through Health Care Authority, such as   - How to apply for coverage - How to report a change. - Benefits and services. - How to replace the Apple Health ProviderOne Services card. - Billing issues. - Apple Health Managed Care enrollment. - How to change a managed care plan. - Apple Health eligibility for families, children, pregnant individuals, and single adults. - Classic Medicaid eligibility for individuals who are aged, have blindness or a disability, or in need of long-term services and supports. - Post-eligibility case review. - Apple Health for Kids with premiums ( also known as CHIP) - Apple Health Expansion - After-Pregnancy Coverage - Requesting an appeal for Apple Health programs.

Offers year-round enriching experiences to meet the unique needs and interests of girls. In partnership with committed adults, girls develop qualities such as strong values, social conscience, and conviction about their own potential and self-worth. Programs include career exploration, creative arts, science and technology, travel, environmental education and leadership development.

Manages state assistance programs that help participants pay for attendant care and non-care related assistance services designed to help older adults and people with disabilities remain independent.   Assistance may be provided in any of three settings:   -  Participant's home   -  Assisted living facility -  Adult family home   Community First Choice -  Provides attendant care and non-care related assistance services to older adults who would otherwise require nursing home placement    -  Program participants can choose from whom they receive care services, including hiring family members as care providers     Community Options Program Entry System (COPES) -  Generally provided to clients who are also enrolled in Community First Choice   Medicaid Personal Care -  Provides personal care services for clients who do not require nursing-home-level care   Program of All-Inclusive Care for the Elderly (PACE) -  Offers all services through one provider.   -  PACE can be funded either through Medicaid, Medicare or private-pay.     New Freedom -  Participants manage their own service plan and budget and take primary responsibility for obtaining services.   Medicaid Transformation Demonstration Medicaid Alternative Care (MAC) - Supports unpaid caregivers of Medicaid recipients over the age of 55 Targeted Supports for Older Adults (TSOA) - Supports older adults over the age of 55 who do not receive Medicaid  Participants enrolled in one of the in-home care programs may also qualify for other forms of support including assistive technology and personal emergency response systems.

Offers 12-step support groups for alcoholics. Includes gender separate meetings, as well as special groups for Native Americans, Spanish speakers and those who identify as LGBTQ.   Some meetings have interpreters for individuals who are hard of hearing.  Potential members should call to be matched to the nearest group. PUBLICATIONS:   -  Guides listing all AA meetings may be picked up at the Seattle or Eastside offices.   -  To receive a meeting guide by mail, send a self-addressed envelope and $1 to the same address.     GENERAL AA MEETINGS:   -  More than 1,300 weekly groups are held in all cities in King County.   -  Call for updated addresses and times.

Call 9-1-1 if you need an emergency response from police, fire or emergency medical personnel.   For non-emergencies call your local police or fire department or other appropriate agency.   Calls are routed to 12 different 9-1-1 centers that answer 9-1-1 calls for 77 police and fire agencies in King County. This selective routing is based on the address for wireline and internet/broadband telephones and is based on the cell site that processes the call for wireless phones. Bothell Police Department handles police calls for: Bothell and Lake Forest Park Enumclaw Police Department handles calls for: Enumclaw Police and Fire Issaquah Police Department handles police calls for: Issaquah North Bend Snoqualmie King County Sheriff’s Office- handles police calls for: Beaux Arts Village Burien Carnation Covington Kenmore Maple Valley Metro Transit Newcastle Sammamish SeaTac Shoreline Skykomish Woodinville and Unincorporated King County NORCOM- handles police calls for: Bellevue Clyde Hill Kirkland Medina Mercer Island and FIRE calls for: Bellevue Bothell Duvall Fall City Issaquah Kirkland Mercer Island North Bend Northshore Redmond Shoreline Skykomish Stevens Pass Snoqualmie Snoqualmie Pass Woodinville Port of Seattle Police Department handles police calls for: Port of Seattle   Redmond Police Department handles police calls for: Duvall and Redmond Seattle Police Department handles police calls for: Seattle Seattle Fire Department handles fire calls for: Seattle   University of Washington Police Department handles police calls for: University of Washington Valley Communications Center handles police calls for: Algona, Auburn, Black Diamond, Des Moines, Federal Way, Kent, Pacific, Renton, and Tukwila and FIRE calls for Auburn Algona Black Diamond Burien Des Moines Fairwood Federal Way Kent Maple Valley North Highline Pacific Palmer Renton SeaTac Selleck Skyway Tukwila Vashon Island   Washington State Patrol handles police calls from all state roadways in King County.

Provides housing counseling services to low-income clients who are homeless, at risk of becoming homeless, or fleeing a domestic violence situation. Services may include connecting clients with landlords, dealing with barriers to housing including those with criminal background, credit issues, or past evictions, and helping clients in need of housing assistance that are unable to be referred because they do not qualify. Clients will be informed as to what resources are available and what they would need to qualify (i.e. the income requirements in order to receive rental assistance and rapid re-housing funds.)

Provides youth with professionally supported one-to-one relationships with a caring adult mentor. Mentoring organization holds themselves accountable for each child in their program to achieve higher aspirations, avoidance of risky behaviors, and educational success.

Coordinated Entry at the Housing Resource Center is a centralized intake, assessment and coordination point which determines appropriate level of assistance to stabilize housing and assist self-sufficiency. HRC tools include: rent assistance, security and utility deposits, background screening fees and other direct housing costs; referrals to site-based housing, housing voucher and other programs; linkages to life skills, financial literacy, and/or employability training and career-building services; plus referrals to partner entities.

Provides vouchers to a St. Vincent de Paul thrift store. Provides beds through select neighborhood chapters in King County. Some restrictions and/or limits may apply. Not all areas of King County are served by a chapter not all existing neighborhood chapters provide help with furniture or beds.

Provides professional information about physicians and physician assistants in Washington state including licensure.   By calling, people can get the license status, disciplinary history and the number of complaints against any credentialed physician or physician assistants in the state. Also provides information about -  Health Facilities -  Hotels/motels -  Migrant Farmworker Housing -  Construction Review Projects -  Professional caregivers

Investigates complaints about health professionals. Responds to reports involving fees or insurance claims if there appears to be fraud involved. Authority is limited to taking corrective action against a credential. For a health professional, violations of law fall into the following three categories: -  Mental or Physical Condition: This condition involves the mental or physical inability of a health care provider to practice with reasonable skill and safety. -  Unprofessional Conduct: This is a term used to describe conduct, acts or conditions that are considered by law to be unprofessional in this state. -  Unlicensed Practice: This category applies to any circumstance involving a person or facility that practices health care but doesn't have a valid Washington credential.

Coordinates emergency shelter for families with children as well as people who are pregnant, at multiple locations across King County. Once accepted into a shelter, families will be guaranteed an ongoing nightly spot in that shelter program.  Shelters accessed through the emergency family shelter intake line include (but are not limited to): -  Catholic Community Services' New Bethlehem Shelter -  Catholic Community Services' Sacred Heart Shelter - FUSION Family Center - Mamma's Hands' Shelter -  Mary's Place's Bellevue Family Shelter -  Mary's Place's Burien Family Shelter - Mary's Place's Regrade Family Shelter -  Multi-Service Center's MSC Emergency Shelter -  REACH's Center of Hope -  Solid Ground's Family Shelter -  YWCA's East Cherry Shelter -  YWCA's Willows Emergency Shelter

Describes many of the functions of the Executive Branch, including the Executive Cabinet, Boards and Commissions, Judicial Commissions and Internships.   Constituent services are listed, including requesting help from the governor's staff in dealing with state agencies and signing up for the governor's update on the latest initiatives and announcements.