Provides answers to questions about disease outbreaks affecting areas of the U. S. , including information about COVID-19. Provides information on disasters as well as emergency preparedness.

Connects those experiencing traumatic brain injuries (and their support networks and communities) to the services and resources they need. Includes information about government benefits, medical needs, support groups, as well as employment and education supports.

Operates a 24 hours daily consulting nurse hotline that provides home care information and can help callers determine if they need urgent or emergency care. Hotline also provides physician referrals.

Recorded Disease Hotline provides information to the public about specific diseases that are currently affecting the Northwest, as well as general communicable disease information.   Hotline also provides information about immunizations.

Provides information and referral for medical eye care to older adults nationwide. Promotes annual, dilated eye exams.   Raises awareness about age-related eye disease, including cataracts.   Provides free eye care educational materials and facilitates access to eye care.   People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of care at no out-of-pocket cost for any disease diagnosed during the initial exam.

Provides education, coaching and counseling on a range of lung health and disease topics, and connects residents to local and online education, support groups, healthcare centers, providers, and medical equipment resources based on individual needs. Line is staffed by registered nurses, respiratory therapists, and tobacco treatment specialists. Provides information on a variety of lung health topics, including: respiratory diseases, smoking cessation, respiratory therapy and pulmonary testing, lung health medication, and air pollution.

Operates a 24-hour hotline open to the community for questions on how to care for a drug-affected or drug-addicted infant.  Hotline also answers questions on how to make a referral for a baby who will be born affected by or addicted to drugs.

Operates a confidential 24-hour hotline for information on poisoning, medication overdose as well as illicit drug exposure.  Aids in diagnosis and emergency treatment and is available to the general public, physicians and emergency departments.  The toll-free number will automatically route caller to the nearest poison control center in the United States.  All calls are confidential and are not reported to law enforcement. EMERGENCY INFORMATION: If you need an assessment of a potential medication overdose, get the following information: -  Exact name of medication from label (prescription or over-the-counter), if possible, or a description of the drug taken if name is unknown -  The amount of the drug taken (i.e. , milligrams per pill and total number of pills taken) -  When the drug was taken -  Whether alcohol was taken or not; if so, how much and when - Approximate age, weight and height of patient -  Time of last meal eaten -  Approximate tolerance (i.e., has patient been taking same medication for years or only a week)  Predicts the most likely consequences and recommend the best emergency treatment for children and adults. Can also provide general information regarding the effects of various recreational drugs (amphetamines, hallucinogens, etc. ) to the public or members of the "drug culture. " It is recommended that people call the center prior to calling their physician or an emergency room as time is an important factor.  If a parent suspects a child has ingested a potentially poisonous substance, they can call the center and find out the toxicity of the product and the best immediate treatment to counteract it.  This center will notify the emergency room so they are prepared when the patient arrives.  The center has access to other specialized information sources for certain types of poisoning such as plants and insecticides. Assessment or information is available on workplace exposure, hazardous materials and environmental concerns.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the United Healthcare network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Operates a helpline that provides one-on-one information about cancer prevention, screening, treatment, supportive care, genetics and clinical trials in easy-to-understand language by trained information specialists. Also operates an online chat service where users can receive information via the website.

Molina Healthcare provides support services for individuals enrolled in Apple Health (Medicaid) managed care plans. Services include: · Locating in-network health care providers and pharmacies · Changing primary care providers (PCP) within the Molina network · Understanding covered services and prescription benefits · Managing chronic conditions through care coordination, case management, and educational resources · Help members file a grievance or an appeal if they are unhappy with a service or decision. · Replacing lost or stolen insurance cards

Helps individuals with MS, and the people close to them, adjust to life with this disease.   Helpline specialists may recommend resources that would be of help to the caller, and assists with the application process.   The MSAA Equipment Distribution Program offers clients a selection of products designed to improve their safety, dignity, mobility, and independence.   Provides these products at no charge for eligible individuals and ships directly to the client.  

Provides a phone line to consult with a Sickle Cell hematologist regarding patient care.

Provides information, education and support regarding Alzheimer's disease and related dementias to callers.   Referrals and connections are made to social, legal and health care resources. Offers general information about legal, financial and care decisions, as well as treatment options. Care Consultation available to provide guidance and assist in identifying action steps.

Provides information about exercise classes for people with Parkinson disease as well as educational classes on managing Parkinson disease and classes for caregivers. Most classes are virtual.

Renton RFA partners with Puget Sound RFA to offer the Fire Department Community Assistance, Referrals and Education Services (FD CARES) program, a fire agency-based community injury and illness prevention program. FD CARES has been developed so that fire departments may assist community members with issues before an issue becomes an emergency. The program works to improve the quality of health throughout our community and provide for a longer healthier independent lifestyle. Do you or a loved one have a situation that may cause injury or illness that you are finding difficult to solve on your own? Are you finding that you have nowhere else to turn? We may be able to help! There may be services and resources available to help you. The FD CARES program can assist you in navigating the social service network and advocate on your behalf with insurance providers and other health care professionals.

Member Services Line - Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. - Helps members change to a different primary care doctor within the Wellpoint network. - Explains what services are covered under a member's plan. - Lists what prescriptions are covered under a member's plan.   - Offers information about disease management support and education services. - Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   - Replaces a lost or stolen ID card.    Nurses Line   - Answers health-related questions. - Can help reach a doctor after-hours or set up an urgent care appointment.

Provides support services for people with Parkinson's and others affected by the disease. Support includes: - Care consultations for resource navigation and support options - HOPE Kits for individuals and families newly or recently diagnosed - Dance classes - Support group listings and leader training - Online programs (Mindfulness, yoga) - Educational conferences and Community Resource Days - Outreach to general neurologists and Movement Disorders Specialists

Provides information about blood cancers and related disorders. Offers referral to non-medical sources of help in the community.

Provides a comprehensive assessment of individuals facing multiple challenges and assists in coordinating social, economic and community resources related to their health status, emotional well-being or financial situation, including helping them navigate: - Social Security benefits - Health insurance - Legal situations - Employment situations - Peer led emotional support groups(including for caregivers) Referrals to community resources such as: - Healthcare providers - Mental health counselors - Durable medical equipment suppliers - Independent living services - Home care - Financial resources Provides educational programs about MS in collaboration with healthcare professionals with expertise in MS. Healthcare provider outreach. Supports research for the cause, cure and treatment of MS. Provides information and webinars on a variety of MS related topics. Webinars are available on Facebook, and the Society's You Tube Channel. Provides information by phone, e-mail and chat regarding any multiple sclerosis-related topic. Answers questions about MS, current research and treatments, neurological referrals, community resource referrals, Social Security disability benefits, in-home care and more.

Helpline offers arthritis prevention and control information as well as referrals to physicians. Provides public and professional arthritis education programs and materials.   Minimal collection of materials in Spanish.

Consulting nurse will answer questions from Swedish Medical Center (SMC) potential patients, patients and the general public about health concerns.

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Community Health Plan of Washington network. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.

Maintains and provides resources, supportive service connections, and information and literature about lupus. Maintains a directory of doctors in Washington and Oregon that specialize in treating lupus. Facilitates a virtual support group of people with lupus in Seattle and an in-person support group for people with lupus in Tacoma. Support group participants share experiences, give support, and receive information and resources. Hosts an annual in-person educational event known as the “Lupus & You Empowerment Conference”

Member Services Line -  Helps members locate primary care doctors and pharmacies in their area that are covered by their managed care plan. -  Helps members change to a different primary care doctor within the Coordinated Care network or Ambetter from Coordinated Care. -  Explains what services are covered under a member's plan. -  Lists what prescriptions are covered under a member's plan.   -  Offers information about disease management support and education services. -  Helps members file a grievance or an appeal against a doctor or decision made by the managed care plan.   -  Replaces a lost or stolen ID card.    Nurses Line   -  Answers health-related questions. -  Can help reach a doctor after-hours or set up an urgent care appointment.